Marketing Operations Lead — Agile Campaign Mastery

abercrombie.com; Columbus (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Incentive bonus

Annual companywide review process

Flexible spending accounts

Medical, dental and vision insurance

Life and disability insurance

Associate assistance program

Paid parental and adoption leave

Carrot fertility benefits

Headspace mental health app

Paid time off and volunteer day

Work from anywhere (Mondays and Frid a

Wellness half days

Merchandise discount

Career advancement opportunities

Associate Resource Groups

Global team inclusivity

Job summary

Abercrombie & Fitch Co. in Columbus, OH is seeking a Marketing Operations Specialist to drive operational excellence across marketing sprints and always-on functions.

You will lead sprint planning, facilitate stand-ups, and coordinate with strategy, creatives, channel leads and brand teams to ensure deliverables are clear and on time. Ideal candidates have strong leadership, urgency, and a passion for helping creative and strategy teams work smarter and faster.

Qualifications

• Bachelor's degree or related experience.
• 4+ years of experience in marketing operations, project management, retail marketing, or creative production.
• Excellent organizational and time management skills, with the ability to manage multiple priorities.
• Strong communication and relationship-building skills.
• A keen eye for detail and a passion for process improvement.
• Experience working in or supporting creative or retail marketing teams or in agile processes is a plus.
• Technical knowledge of JIRA, Microsoft SharePoint and Teams is preferred.

Responsibilities

• Lead operational planning and sprint management for either seasonal campaigns or always-on marketing functions.
• Facilitate daily or weekly stand-ups, retros, sprint planning and ensure work is tracked and aligned to timelines.
• Partner closely with marketing strategists, creatives, channel leads, and brand teams to ensure deliverables are clear, prioritized, and executed on time.
• Support the ongoing use and refinement of agile marketing methodologies within the team.
• Contribute to a culture of continuous improvement by identifying process gaps and implementing solutions.
• Adapt quickly to shifting priorities and help teams pivot work accordingly.
• Serve as a central point of contact for assigned sprints or workstreams, ensuring seamless communication between creative, strategy, and production teams.
• Escalate roadblocks and recommend solutions to leadership.
• Oversee calendars, workflows, and capacity planning for assigned areas.
• Ensure clarity in roles, responsibilities, and project requirements.
• Track milestones, deliverables, and approvals to support a smooth end-to-end execution process.

Skills

Marketing operations

Project management

Retail marketing

Creative production

Organizational skills

Communication

Education

Bachelor's degree

Tools

JIRA

Microsoft SharePoint

Teams

Job description

Abercrombie & Fitch Co. in Columbus, OH is seeking a Marketing Operations Specialist to drive operational excellence across marketing sprints and always-on functions.

You will lead sprint planning, facilitate stand-ups, and coordinate with strategy, creatives, channel leads and brand teams to ensure deliverables are clear and on time. Ideal candidates have strong leadership, urgency, and a passion for helping creative and strategy teams work smarter and faster.