Marketing Operations & Direct Mail Coordinator

bostonproper; Boca Raton (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401k with company match

Competitive Medical, Dental, Vision &

Life/ADD Insurance

Flexible and generous Paid Time Off

Merchandise Discount

Company Bonus

Pet Friendly Work Environment

Onsite Gym (coming Summer 2026)

Onsite EV Charging Stations

Job summary

Boston Proper is seeking a Marketing Operations Coordinator to act as the operational backbone of the growing marketing department. You will keep projects moving, align stakeholders, and maintain momentum as senior leaders guide strategy and growth.

The role sits at the center of a lean, high-performing team during a period of expansion, with opportunities for broader operational ownership as the department scales.

Qualifications

• 2+ years of experience in marketing, operations, project management, or a related field.
• Strong organizational skills with an instinct for keeping things moving.
• Comfortable working cross-functionally and communicating up and across the organization.
• Curious about how marketing works holistically—not just one channel or function.
• Proactive by nature—spots problems before being asked and brings solutions.
• Experience with or interest in direct mail, CRM tools, or marketing platforms is a plus.
• Ambition to grow—this role is designed to expand with you.
• Highly organized with strong attention to detail.
• Ability to juggle multiple deadlines without missing a beat.

Responsibilities

• Own the marketing department's project management rhythm—tracking key initiatives, milestones, and deliverables across lifecycle, community, performance, and content teams.
• Run cross-functional check-ins to surface blockers, dependencies, and gaps before they become problems.
• Support budget documentation and routing, ensuring accuracy and timely processing.
• Serve as a direct support resource to the Performance Marketing Manager as well as Retention & Lifecycle Manager, Community Manager, etc., helping to manage workload, maintain momentum, and keep execution on track.
• Own the end-to-end operational workflow for direct mail campaigns—from creative handoff coordination through customer file preparation to printer delivery.
• Partner with Marketing Analyst, creative and external vendors to ensure every piece lands on time and on brief.
• Maintain and improve direct mail production timelines, checklists, and vendor relationships.
• Help maintain our go-to-market planning calendar and ensure key milestones are documented and visible across the team.
• Assist in the preparation of briefs, recaps, and planning materials.
• Identify process gaps and propose solutions as the department grows.

Skills

Strong organizational skills

Cross-functional communication

Proactive problem-solver

Attention to detail

Tools

CRM tools

Marketing platforms

Direct mail tools

Job description

Boston Proper is seeking a Marketing Operations Coordinator to act as the operational backbone of the growing marketing department. You will keep projects moving, align stakeholders, and maintain momentum as senior leaders guide strategy and growth.

The role sits at the center of a lean, high-performing team during a period of expansion, with opportunities for broader operational ownership as the department scales.