Marketing Operations Coordinator — Client Support & Admin

Opensity solutions; Columbus (OH); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Bonus potential

Job summary

Opensity is seeking a Marketing Operations Coordinator to serve as the first line of contact for Marketing Central requests. You will triage inquiries, perform data entry with accuracy, and assist with administrative and marketing tasks.

The role supports the Marketing organization and events, with a Monday–Friday 8am–5pm EST schedule. Ideal candidates have at least two years of administrative experience, strong communication skills, and proficiency in MS Office Suite.

Qualifications

• College degree required; Marketing experience preferred.
• Strong data entry skills and attention to detail are essential.
• Excellent communication and customer service abilities are necessary for interactions with lawyers, professionals, and staff.
• Experience with MS Office Suite and basic marketing operational tasks is expected.

Responsibilities

• Responds to Marketing Central requests via phone and email with prompt, professional service.
• Performs data entry with high accuracy and validates system data.
• Triages requests and routes to Level 2 coordinators or subject matter experts when needed.
• Maintains bios, bios pictures, website content, and related communications tasks.
• Provides operational support for events and marketing projects as required.

Skills

Data entry

Communication skills

Attention to detail

Customer service

Education

College degree

Tools

MS Office Suite

Sitecore

eRoom

Job description

Opensity is seeking a Marketing Operations Coordinator to serve as the first line of contact for Marketing Central requests. You will triage inquiries, perform data entry with accuracy, and assist with administrative and marketing tasks.

The role supports the Marketing organization and events, with a Monday–Friday 8am–5pm EST schedule. Ideal candidates have at least two years of administrative experience, strong communication skills, and proficiency in MS Office Suite.