Marketing Greeter - Ka Haku, a Hilton Club

Hilton Grand Vacations; Honolulu (HI); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision from Day One

401k plan with company match

Stock purchase program

Team Member Travel Program

Generous Paid Time Off, Sick Days, Par

Job summary

Hilton Grand Vacations is seeking a Marketing Greeter at Ka Haku, a Hilton Club in Honolulu. You will welcome guests, share information about services, and connect visitors with our Owner Marketing team to enhance their stay.

The role requires a friendly, outgoing demeanor, at least 1 year of customer service experience, and strong English communication. Flexibility to work evenings, weekends, and holidays is expected. Knowledge of Japanese and/or Korean is a plus.

Qualifications

• High school diploma or equivalent.
• At least 1 year of customer service experience.
• Strong communication skills in English (spoken and written).
• Professional, friendly demeanor with excellent interpersonal skills.
• Comfortable initiating conversations and engaging with new guests.
• Strong multitasking and organizational skills in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays.
• Ability to stand, walk, and move throughout the work area for up to the duration of an 8‑hour shift.

Responsibilities

• Greet guests warmly and provide exceptional customer service.
• Share information with visitors about available services and direct them to the marketing desk locations.
• Distribute approved Hilton Grand Vacations marketing materials.
• Respond to guest inquiries in person and over the phone.

Skills

Customer service

Communication

Interpersonal skills

Bilingual preferred (Japanese/Korean)

Education

High school diploma or equivalent

2 years of college or equivalent experience in business or retail

Job description

Marketing Greeter - Ka Haku, a Hilton Club

Job Description

Are you outgoing, energetic, and passionate about creating memorable guest experiences? As a Marketing Greeter, you play a key role in driving guest engagement and connecting owners to exciting vacation opportunities with Hilton Grand Vacations.

You’re not just greeting guests — you’re sparking interest, building connections, and helping create unforgettable stays!

You’ll be the first friendly face our guests see. You will create a welcoming experience, provide helpful information, and connect guests with our Owner Marketing team to enhance their stay.

Why do Team Members Like Working for us?

• Pay rate: $20.00 per hour
• Medical, Dental, and Vision insurance from Day One
• Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
• Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
• Generous Paid Time Off Program, Paid Sick Days and Parental Leave
• Team Member Recognition and numerous learning and advancement opportunities and more!

Responsibilities

Flexible schedule required, including weekends and holidays. Shifts will vary between the hours of 8:0 am to 8:00 pm.

As a Marketing Greeter you would be responsible for:

• Greet guests warmly and provide exceptional customer service.
• Share information with visitors about available services and direct them to the marketing desk locations.
• Distribute approved Hilton Grand Vacations marketing materials.
• Respond to guest inquiries in person and over the phone.

Qualifications

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• High school diploma or equivalent.
• At least 1 year of customer service experience.
• Strong communication skills in English (spoken and written).
• Professional, friendly demeanor with excellent interpersonal skills.
• Comfortable initiating conversations and engaging with new guests.
• Strong multitasking and organizational skills in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays.
• Ability to stand, walk, and move throughout the work area for up to the duration of an 8‑hour shift, with or without reasonable accommodation.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• 2 years of college or equivalent experience in a business or retail environment.
• Bilingual skills in Japanese and/or Korean are preferred.

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.