MARKETING EVENTS SUPERVISOR

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Wellness programs

Paid time off

Job summary

A leading entertainment company in Indiana is seeking an experienced individual to oversee event planning and guest relations at their casino. The role requires a Bachelor’s degree and a minimum of two years in event and promotions planning. Ideal candidates will possess strong guest service skills, excellent communication abilities, and a positive public image. This position offers an engaging work environment with opportunities for career growth and a comprehensive rewards package.

Qualifications

• Minimum two years prior experience in event and promotions planning.
• Ability to communicate in a clear and concise manner, both orally and in writing.
• Must demonstrate a positive public image.
• Must demonstrate a positive public image.
• Ability to communicate in a clear, accurate and concise manner, both orally and in writing is required.
• Having a working knowledge of Gaming Market.
• Must be computer literate (MS Office); Ability to analyze, problem solve and use good judgment to make decisions in demanding situations is essential.
• Must be able to understand and comply with all departmental and Company rules, regulations, policies and procedures.
• Ability to maintain confidentiality of sensitive information required.

Responsibilities

• Implement marketing special events and promotions.
• Coordinate team member schedules and monitor attendance.
• Train and guide team members in performance.
• Maintains and enforces departmental policies and procedures
• Maintain awareness of events and promotions of competitors to ensure that Hollywood Casino at Greektown remains competitive in the marketplace
• Supervision of team members, which includes work allocation, training, and problem resolution
• Evaluates performance and makes recommendations for personnel actions
• Report any problems or critical situations that occur to the Marketing Manager
• Administer all team relations policies and enforce all company policies, procedures, rules and regulations
• Assist in managing team related guest complaints and ensure corrective action is taken
• Purchase items for promotions such as gifts, props, décor etc.
• Other job-related duties as assigned

Skills

Guest service skills

Communication skills

Event planning

Problem solving

Education

Bachelor’s degree preferred

Tools

MS Office

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members’ financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Implement Marketing special events and promotions to ensure guest loyalty and return visits to the casino (this includes all aspects of the event or promotion including writing the submission, purchasing, run of show etc.)
• Responsible for coordination of team member schedules, timekeeping and monitoring attendance
• Trains, counsel, guide and instruct team members in proper performance of their duties.
• Maintains and enforces departmental policies and procedures
• Maintain awareness of events and promotions of competitors to ensure that Hollywood Casino at Greektown remains competitive in the marketplace
• Supervision of team members, which includes work allocation, training, and problem resolution
• Evaluates performance and makes recommendations for personnel actions
• Report any problems or critical situations that occur to the Marketing Manager
• Administer all team relations policies and enforce all company policies, procedures, rules and regulations
• Assist in managing team related guest complaints and ensure corrective action is taken
• Purchase items for promotions such as gifts, props, décor etc.
• Other job-related duties as assigned

Requirements

• Bachelor’s degree preferred.
• Minimum two (2) years prior experience in event and promotions planning.
• Must possess excellent guest service skills and the desire to provide our casino guests with an exceptional gaming experience
• Must demonstrate a positive public image
• Ability to communicate in a clear, accurate and concise manner, both orally and in writing is required
• Having a working knowledge of Gaming Market
• Must be computer literate (MS Office); Ability to analyze, problem solve and use good judgment to make decisions in demanding situations is essential
• Must be able to understand and comply with all departmental and Company rules, regulations, policies and procedures
• Ability to maintain confidentiality of sensitive information required