Marketing Director

AppleOne Employment Services; Portland (OR); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical insurance with HSA employer

Dental insurance

Vision insurance

Life insurance

Long-term disability insurance

Paid time off

Paid holidays

Floating holidays

Tuition reimbursement

401k with company match

Company events

Job summary

AppleOne Employment Services is seeking a Marketing Director in Portland, OR. This role focuses on building relationships, conducting tours, supporting prospective residents and families, and creating a welcoming first impression.

The position drives community outreach, resident move-ins, and daily front-office support in a senior-living oriented environment, with teamwork and supportive leadership to deliver a meaningful impact.

Qualifications

• 3 to 5 years of relevant experience preferred.
• Marketing background helpful via education or experience.
• Strong organizational skills with ability to manage multiple tasks.

Responsibilities

• Conduct tours for prospective residents and guests, explaining amenities and services.
• Prepare and mail brochures, newsletters, and follow-up materials.
• Support move-in/move-out processes and coordinate new resident activities.
• Greet residents, families, guests, and the public in person and by phone.
• Maintain daily records of calls, meals, purchases, and maintenance requests.
• Assist with general office operations and occasional bus driving support.

Skills

Tour presentations

Marketing follow-up

Front office support

Cash handling

Driving

Emergency procedures

Job description

Job Summary

A direct hire opportunity is available for a Marketing Director in Portland, OR. This role is ideal for a service-focused marketing professional who enjoys building relationships, giving facility tours, supporting prospective residents and families, and creating a welcoming first impression.

The Marketing Director will play an important role in community outreach, resident move-ins, administrative coordination, and daily resident support. This position offers a positive, people-centered work environment with supportive leadership, strong teamwork, and the opportunity to make a meaningful impact in the lives of older adults and their families.

This is a great fit for someone with marketing, customer service, leasing, hospitality, senior living, or property management experience who is organized, warm, professional, and comfortable managing both marketing-related duties and front office responsibilities.

Key Responsibilities

• Conduct professional and informative tours, explaining facility amenities, fees, services, and available programs to prospective residents and guests.
• Prepare and mail brochure packets, newsletters, follow-up materials, weekly reports, and related marketing communications.
• Support the move‑in and move‑out process, including inspections, rental agreement review, new resident coordination, and resident lunches.
• Greet and assist residents, families, guests, and the general public while answering questions in person and by phone.
• Maintain accurate daily records for calls, meals, mini‑mart purchases, postage, cash activity, maintenance requests, and resident‑related updates.
• Assist with general office operations, including opening and closing duties, phone coverage, resident service requests, and occasional bus driving support as needed.

Compensation and Benefits

• Salary range: $70,000.00 to $75,000.00 per year.
• Direct hire opportunity.
• Incentive bonuses.
• Medical insurance with an annual HSA employer contribution of $4,400 to employees’ accounts.
• Dental, vision, and life insurance.
• Long‑term disability insurance.
• Paid time off, paid holidays, and floating holidays.
• Tuition reimbursement.
• Company events.
• 401k plan with a 100% match up to a 10% contribution.
• Benefits vary by position and hours worked.

Required Qualifications and Skills

• Lead tours and communicate the value of the facility, amenities, fees, and services to prospective residents and guests.
• Coordinate marketing follow‑up, brochure mailings, inquiry tracking, reports, and resident move‑in support.
• Provide front office, resident service, administrative, cash handling, and daily communication support.
• Assist residents and guests with meals, postage, maintenance requests, messages, and general service needs.
• 3 to 5 years of relevant experience preferred based on the experience level for this opportunity.
• Marketing background is very helpful, through education, professional experience, or both.
• Strong organizational skills with the ability to take a project from idea through implementation.
• Warm, caring, and professional communication style with a sincere interest in working with older adults.
• Strong listening skills and the ability to assist residents, families, visitors, and team members with patience and professionalism.
• Positive attitude, enthusiasm, and a neat, tidy, professional appearance.
• Ability to maintain accurate records, balance cash activity, and follow established office procedures.
• Good driving record.
• Ability to understand and follow emergency procedures, including fire alarm response.
• Must be able to complete pre‑employment background screening and drug screening.

Preferred Qualifications

• Experience in senior living, property management, hospitality, leasing, community relations, or resident services.
• Experience giving tours, supporting move‑ins, conducting follow‑up calls, or working with prospective residents and families.
• Familiarity with basic office administration, customer service systems, cash handling, and marketing materials coordination.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:

https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E‑Verify program in certain locations as required by law. Learn more about the E‑Verify program.

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment‑qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.