Marketing Delivery Associate

JPMorganChase; Columbus (OH); On-site; USD 60,000 - 85,000; Full time

Job summary

JPMorgan Chase in Columbus, OH seeks a Marketing Delivery Associate within the Campaign Management Team to design and execute acquisition campaigns across digital and print. You’ll partner with strategic teams and creative agencies, manage timelines and budgets, and drive direct response performance with QA discipline.

Your role emphasizes end-to-end delivery, cross-functional collaboration, and customer-first experiences, balancing quality with speed in a fast-paced environment.

Qualifications

• Bachelor's degree in Marketing or related field
• 2+ years of experience in email, digital marketing, and/or direct (print)
• Team-player mindset with a positive, adaptable attitude in evolving priorities
• Strategic thinking paired with hands-on attention to execution details
• High-energy, solution-oriented approach; able to manage multiple initiatives under tight deadlines
• Excellent written and verbal communication skills

Responsibilities

• Coordinate with strategic partners to design and implement acquisition campaigns
• Partner with internal and/or external creative agencies to develop and tailor creative versions per program
• Execute digital, print, awareness, and offer-based campaigns aligned to strategy, timelines, and budgets
• Maintain a strong control environment and perform quality assurance on final creative and executional elements
• Manage multi-channel execution from concept to delivery with cross-functional stakeholders

Skills

Email marketing

Digital marketing

Direct mail

Attention to detail

Communication

Team player

Education

Bachelor's degree in Marketing or related field

Tools

Campaign management

AI tools

Job description

Job Description

Join a dynamic Campaign Management Team driving high-impact Acquisition Marketing across digital and print channels for Business Banking. You'll help bring campaigns to life end-to-end—partnering across teams, ensuring quality execution, and delivering customer-first experiences with flawless attention to detail.

As a Marketing Delivery Associate in the Campaign Management Team, you will collaborate with strategic partners to design and implement acquisition campaigns and work closely with creative agencies to tailor creative for each program. You will execute and manage campaigns across digital, print, awareness, and offer-based efforts while balancing timelines and budget considerations. You will also help optimize direct response performance and support measurement and reporting frameworks. A key focus is maintaining a strong control environment through quality assurance and ensuring an exceptional end-to-end customer experience.

Job Responsibilities

• Coordinate with strategic partners to design and implement acquisition campaigns
• Partner with internal and/or external creative agencies to develop and tailor creative versions per program
• Execute digital, print, awareness, and offer-based campaigns aligned to strategy, timelines, and budgets
• Maintain a strong control environment and perform quality assurance on final creative and executional elements
• Manage multi-channel execution from concept to delivery with cross-functional stakeholders

Required Qualifications, Capabilities, And Skills

• Bachelor's degree in Marketing or related field
• 2+ years of experience in email, digital marketing, and/or direct (print)
• Team-player mindset with a positive, adaptable attitude in evolving priorities
• Strategic thinking paired with hands-on attention to execution details
• High-energy, solution-oriented approach; able to manage multiple initiatives under tight deadlines
• Excellent written and verbal communication skills

Preferred Qualifications, Capabilities, And Skills

• Existing Chase campaign management experience
• Experience leveraging approved AI tools to create work efficiencies

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.