Marketing Delivery Associate

JP Morgan Chase Bank; Columbus (OH); On-site; USD 60,000 - 85,000; Full time

Job summary

JP Morgan Chase is seeking a Marketing Delivery Associate to support the Campaign Management Team in acquiring new business customers across digital and print channels. You’ll design, execute, and optimize cross-channel campaigns with partners, ensuring quality execution and a strong end-to-end customer experience.

The role emphasizes collaboration with creative agencies, strict timelines, and budget awareness, while maintaining a robust control environment through QA and measurement frameworks.

Qualifications

• Bachelor’s degree in Marketing or related field.
• 2+ years of experience in email, digital marketing, and/or direct (print).
• Team-player mindset with a positive, adaptable attitude in evolving priorities.
• Strategic thinking paired with hands-on attention to execution details.
• High-energy, solution-oriented approach; able to manage multiple initiatives under tight deadlines.
• Excellent written and verbal communication skills.

Responsibilities

• Coordinate with strategic partners to design and implement acquisition campaigns.
• Partner with internal and/or external creative agencies to develop and tailor creative versions per program.
• Execute digital, print, awareness, and offer-based campaigns aligned to strategy, timelines, and budgets.
• Maintain a strong control environment and perform quality assurance on final creative and executional elements.
• Manage multi-channel execution from concept to delivery with cross-functional stakeholders.

Skills

Email marketing

Digital marketing

Direct mail

Education

Bachelor's degree in Marketing or related field

Tools

AI tools

Job description

Join a dynamic Campaign Management Team driving high-impact Acquisition Marketing across digital and print channels for Business Banking. You’ll help bring campaigns to life end-to-end—partnering across teams, ensuring quality execution, and delivering customer-first experiences with flawless attention to detail.

As a Marketing Delivery Associate in the Campaign Management Team, you will collaborate with strategic partners to design and implement acquisition campaigns and work closely with creative agencies to tailor creative for each program. You will execute and manage campaigns across digital, print, awareness, and offer-based efforts while balancing timelines and budget considerations. You will also help optimize direct response performance and support measurement and reporting frameworks. A key focus is maintaining a strong control environment through quality assurance and ensuring an exceptional end-to-end customer experience.

Job responsibilities

• Coordinate with strategic partners to design and implement acquisition campaigns
• Partner with internal and/or external creative agencies to develop and tailor creative versions per program
• Execute digital, print, awareness, and offer-based campaigns aligned to strategy, timelines, and budgets
• Maintain a strong control environment and perform quality assurance on final creative and executional elements
• Manage multi-channel execution from concept to delivery with cross-functional stakeholders

Required qualifications, capabilities, and skills:

• Bachelor’s degree in Marketing or related field
• 2+ years of experience in email, digital marketing, and/or direct (print)
• Team-player mindset with a positive, adaptable attitude in evolving priorities
• Strategic thinking paired with hands-on attention to execution details
• High-energy, solution-oriented approach; able to manage multiple initiatives under tight deadlines
• Excellent written and verbal communication skills

Preferred qualifications, capabilities, and skills:

• Existing Chase campaign management experience
• Experience leveraging approved AI tools to create work efficiencies