Marketing Coordinator: Guest Engagement & Campaigns

Nashville Public Radio; Welch Township (MN); On-site; USD 24,000 - 34,000; Full time

Job summary

Nashville Public Radio in Minnesota seeks a detail-oriented Guest Services Associate to support marketing and promotions activities. This role requires strong organizational skills and the ability to manage multiple tasks in a fast-paced environment, including handling guest inquiries and maintaining essential databases.

You will assist with mail campaigns, market analysis initiatives, and guest correspondence while upholding policies and standards.

Qualifications

• High School Diploma/GED or equivalent experience
• 2-year degree in Business Administration or related field and 4-year previous Marketing or Promotions experience; or a combination of equivalent experience and/or education

Responsibilities

• Answer guest inquiries regarding marketed offers and communications applying discretion while adhering to property goals and policies when determining appropriate corrective action
• Maintain integrity and accuracy of various databases in order to increase efficiency and success of guest contact
• Manage treatment and affective administration of returned mail
• Prepare ongoing analysis reports focusing on the system or program integrity
• Manage a series of guest correspondence initiatives
• Provide support for market analysis initiatives
• Work in Island Passport, Hotel and/or Call Center as scheduled (must meet or exceed expectations for each position while in the role)

Skills

Accurate and detail-oriented

Highly organized

Strong communication skills

Analytical and problem solving

Fast and efficient work pace

Education

High School Diploma/GED

2-year degree in Business Administration or related field and 4-year marketing/promotions experience

Tools

Microsoft Office

Windows

Excel

Job description

Nashville Public Radio in Minnesota seeks a detail-oriented Guest Services Associate to support marketing and promotions activities. This role requires strong organizational skills and the ability to manage multiple tasks in a fast-paced environment, including handling guest inquiries and maintaining essential databases.

You will assist with mail campaigns, market analysis initiatives, and guest correspondence while upholding policies and standards.