Marketing Coordinator – Community Engagement

CIEE; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

A leading non-profit organization is seeking a Marketing Coordinator for Community Engagement to support high school alumni initiatives. This remote role involves managing the Global Ambassador program, developing engagement content, and collaborating closely with marketing teams. Ideal candidates will have strong communication skills and a passion for fostering relationships with teens.

Benefits

Paid time off

Parental leave

Gym Reimbursement Program

Employee Assistance Program

Short-term & Long-term Disability

403(b) Retirement Plan with employer contribution

Qualifications

• Minimum of 1-2 years’ experience working with U.S. teens.
• Strong relationship-building skills, especially with American high school students.
• Ability to relate and work with diverse stakeholders.

Responsibilities

• Coordinate the Global Ambassador Program and manage logistics.
• Develop monthly newsletters and curate alumni stories for engagement.
• Support HSOB Sales Team in presentations and communications.

Skills

Project Management

Communication

Relationship Building

Graphic Design

Video Editing

Education

Bachelor’s degree in marketing, communications, business management or related field

Tools

Microsoft Office

Adobe Software (InDesign, Photoshop)

Canva

Zoom

Asana

Teams

Job description

Marketing Coordinator – Community Engagement

Position: Marketing Coordinator- Community Engagement

Position: Marketing Coordinator- Community Engagement Reports to: Community Engagement Manager
Department: High School Outbound (HSOB)
Location: U.S.-based remote

Who we are:

CIEE is a non-profit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and multi-cultural world.

Why work with us:

• You will change the world. CIEE builds bridges between people, countries, and cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives; our alumni change the world. Be part of the change!
• You will receive a competitive total rewards package (only applicable for U.S. employees) .CIEE provides all employees with exceptional benefits offerings that increase total compensation by up to 25%. Our top-tier benefits include:
  • Paid time off and Parental leave
  • Gym Reimbursement Program
  • Employee Assistance Program
  • Short-term & Long-term Disability
  • 6 floating Fridays (based on our eligibility rules)
  • CIEE Study Abroad and TEFL Program discounts
  • 403(b) Retirement Plan with employer contribution
  • Insurance Coverage (life, travel, medical, dental, and vision)
  • Flexible Spending Accounts/Health Savings Accounts (medical and dependent)
  • Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)
• You will be part of a fast-paced, international, and collaborative team of professionals. CIEE operates the largest nonprofit network of study-abroad locations, with facilities and staff in 29 countries. Additionally, we help international participants from over 140 countries come to the USA each year. Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our 77-year-old mission to make the world a more peaceful place.

Who you are:

The CIEE Global Navigator High School Study Abroad programs are growing, and so is our alumni community!
This new Coordinator position will support the Community Engagement Manager to engage our alumni base and manage our Global Ambassador program. From coordinating and moderating virtual and in-person events, to running promotional contests or designing and distributing presentation materials, this role is a great opportunity to grow as a well-rounded marketer and engagement specialist.
We’re looking for candidates with strong communication and relationship-building skills, as well as a creative edge, to be able to not only coordinate but actively contribute to the production and update of our HSOB engagement assets (print, digital, video).
This role reports directly to the HSOB Community Engagement Manager and will collaborate internally with the HSOB marketing team as well as the larger CIEE Digital Marketing Team and HSOB sales team to plan the execution of the HSOB community engagement plan and track performance over time.

What you’ll do:

• Coordinate the Global Ambassador Program.
  • Help develop, organize, and deliver virtual trainings for our ambassadors.
  • Curate and distribute materials to equip ambassadors.
  • Coordinate central communications with ambassadors through e-mail, social media, and text messaging.
  • Develop and promote monthly referral and engagement contests and communicate with winners.
  • Host monthly webinars with ambassadors
• Community engagement initiatives (broader alumni base and champions).
  • Develop and send monthly newsletters to champions.
  • Source, package and curate alumni and champion stories in the form of blogs, interview clips, photo galleries etc. to contribute to CIEE’s content plan and enrich alumni social media and web presence.
  • Create pre-packaged marketing materials that alumni and parents can customize to promote CIEE programs and scholarships in their community.o Help to plan and coordinate the Global Navigator Virtual Fair, including creating zoom meetings and communicating with presenters, developing promotional material for the fair and moderating panels.
  • Pilot in-person events to gather ambassadors, parents of alumni or program leaders with local youth.
• Support HSOB Sales Team with alumni meetings and presentations.
  • Source alumni or ambassadors to co-present with CIEE staff in their school community to maximize their impact.
  • Mediate communications between CIEE sales team and alumni, including providing the sales team with the ambassadors’ slides for presentation.
  • Ensure that referral links are always readily available for in-school presentations.
  • Host weekly presentation preparation refresher workshops with alumni before they present in schools.
• Other duties as assigned.

What you’ll bring:

• Knowledge Requirements:
  
  • Bachelor’s degree in marketing, communications, business management or related field.
  • A minumum of 1-2 years’ experience working with U.S. teens
• Skill Requirements
  • Excellent project management and organizational skills.
  • Strong relationship-building skills, especially with American high school students.
  • Excellent knowledge of Microsoft Office.
  • Excellent written and verbal communication skills.
  • Comfortable with web-based applications for virtual events and project management/collaboration (i.e. Zoom, Asana, Teams, etc).
  • Experience in basic graphic design and fluency in the Adobe Software suite(specifically, InDesign, Photoshop) or Canva.
  • Experience with simple video editing (iMovie, Premiere, Windows MovieMaker) a plus.
  • Ability to prioritize and balance multiple projects simultaneously.
  • Creative problem solving with a “can-do mentality”o Flexible, change embracing in rapidly evolving work and market environment.
  • Ability to relate to and work with a wide variety of stakeholders.

CIEE believes that professionals with varied backgrounds bring unique approaches and ideas to solving problems and advancing our mission to bring the world together. Qualified candidates from underrepresented groups are strongly encouraged to apply.

Due to federal regulations, a reference and background check will be conducted as a condition of employment.

About the company

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