Marketing Coordinator

Oakmont Management Group; Upland (CA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Vacation, Personal Day, Sick Pay, Holi

Complimentary Meals

Company Paid Life Insurance

401(k) Savings Plan with Company Match

Recognition Programs

Student Loan Refinancing

Pet Insurance

Employee Assistance Program

Job summary

Oakmont Management Group, based in Irvine, California, seeks a Marketing Coordinator to support the Marketing Department with administrative tasks, inquiries handling, and resident move-ins. You’ll conduct community tours, greet referrals, and coordinate events to promote the community’s offerings.

The role requires strong organizational skills, the ability to manage multiple tasks, and a customer-focused approach in a busy senior living environment.

Qualifications

• Flexible, adaptable to change and able to prioritize tasks.
• Ability to analyze information and solve problems under pressure.
• Strong mathematical Aptitude for computing basic calculations and budgets.
• Self-motivation and ability to work independently within a team.
• Must obtain and maintain valid first aid certification.
• Criminal Background check and Health Screening tests required.

Responsibilities

• Maintain knowledge of the property's products and services for referrals and prospects.
• Lead daily community tours and serve as backup for Marketing Department.
• Handle inquiries by phone, walk-in, and mail, and manage inquiry cards and databases.
• Qualify prospects, schedule tours, and convert tours to deposits using the sales process.
• Plan and manage marketing events within budget and participate in resident or referral events.
• Assist residents and families with smooth transitions to the community.
• Follow a thorough new move-in checklist.

Skills

Flexibility

Decision making

Analytical thinking

Math skills

Independent work

First aid certification

Job description

INSERT COMMUNITY NAME is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group,we provide exceptional quality, comfort, and care with five-star services and amenities. Residents enjoy a rewarding lifestyle with individualized comprehensive support that promotes continuing independence. We deliver meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture and living these values: Authenticity * Teamwork * Compassion * Commitment * Resilience.

With communities across California, Colorado, Hawaii, and Nevada, opportunities for career growth, relocation, and travel are significant. In addition, eligible team members may enjoy the following benefits:

• Medical, Dental, and Vision benefits
• Vacation, Personal Day, Sick Pay, Holidays
• Complimentary Meals
• Company Paid Life Insurance
• Team Member Discount Program (LifeMart)
• 401(k) Savings Plan with Company Match
• Recognition Programs
• Student Loan Refinancing
• Pet Insurance
• Employee Assistance Program

The Marketing Coordinator is responsible for assisting the Marketing Department in handling all administrative tasks, including organizing events; handling all telephone, walk-in, and inbound mail inquiries; touring qualifying prospects, and assisting with resident move-ins as needed.

Responsibilities:

• Maintain a thorough knowledge of the propertys product and services to effectively and accurately represent the property to referral sources and prospects.
• Walk the community tour route at the start of each day to ensure that the community is ready for daily tours.
• Give community tours as a backup to the Marketing Department
• Handle all inbound telephone, walk-in, and mail inquiries including completing the inquiry information card, maintaining the ups list, entering new inquiry information into the marketing database, and follow-up with all correspondence, as directed.
• Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process, as needed.
• Organize, plan and manage all marketing events staying within the approved budget. T
• Actively attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community.
• Serve as a liaison for residents and family members new to the community. Ensure that all new residents have a smooth transition to their new home.
• Completely and accurately follow a new move-in checklist

Qualifications:

• Able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects.
• Able to process information and apply common sense understanding to follow and carry out written or oral instructions.
• Able to analyze, solve and respond to problems or concerns.
• Able to count and perform moderately complex math problems
• Must be highly motivated and able to work independently
• Able to obtain and maintain valid first aid certification
• Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests.
• For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines.

Oakmont Management Group, based in Irvine, California, is a recognized leader in the senior living industry that manages a portfolio of communities under the Oakmont Senior Living and Ivy Living brands. OMG serves thousands of seniors across communities in California, Nevada, and Hawaii. At OMG, we strive to create an atmosphere of family and community among team members, residents, and resident family members. We know that caring and meaningful relationships are the foundation of a rewarding life, and our team is hand-selected for their skills, previous experience, and passion for working with the elderly. Our practice is to incorporate joy and laughter alongside our expectations of excellence. Walk into our communities and feel our pride of ownership and commitment to service.

Oakmont Management Group is an Equal Opportunity Employer.