Marketing Coordinator

Ivy Park at Otay Ranch; Santa Clara (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

Vacation, Personal Day, Sick Pay, Holidays

Complimentary Meals

401(k) Savings Plan with Company Match

Employee Assistance Program

Job summary

Ivy Park at Otay Ranch, managed by Oakmont Management Group, is seeking a Marketing Coordinator to assist the Marketing Department with various administrative tasks. Responsibilities include organizing marketing events, providing tours, and handling inquiries from potential residents.

The ideal candidate will be flexible, highly motivated, and able to work independently. This role offers competitive benefits and the chance to create a meaningful impact within the community.

Qualifications

• Ability to adapt and respond to change.
• Highly motivated and able to work independently.
• Must pass a Criminal Background check.

Responsibilities

• Assist in organizing marketing events.
• Qualify prospects and convert them to deposits.
• Conduct community tours for potential residents.

Skills

Flexibility

Problem-solving

Ability to prioritize tasks

Motivation

First aid certification

Job description

Oakmont Management Group, based in Irvine, California, is a recognized leader in the senior living industry that manages a portfolio of communities.

Ivy Park at Los Gatos is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group, we provide exceptional quality, comfort, and care with five‑star services and amenities. Residents enjoy a rewarding lifestyle with individualized comprehensive support that promotes continuing independence.

We deliver meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture and living these values: Authenticity * Teamwork * Compassion * Commitment * Resilience.

Eligible team members may enjoy the following benefits:

• Medical, Dental, and Vision benefits
• Vacation, Personal Day, Sick Pay, Holidays
• Complimentary Meals
• Company Paid Life Insurance
• Team Member Discount Program (LifeMart)
• 401(k) Savings Plan with Company Match
• Recognition Programs
• Student Loan Refinancing
• Pet Insurance
• Employee Assistance Program

The Marketing Coordinator is responsible for assisting the Marketing Department in handling all administrative tasks, including organizing events; handling all telephone, walk-in, and inbound mail inquiries; touring qualifying prospects, and assisting with resident move-ins as needed.

Responsibilities

• Maintain a thorough knowledge of the property’s product and services to effectively and accurately represent the property to referral sources and prospects.
• Walk the community tour route at the start of each day to ensure that the community is ready for daily tours.
• Give community tours as a backup to the Marketing Department.
• Handle all inbound telephone, walk-in, and mail inquiries including completing the inquiry information card, maintaining the ups list, entering new inquiry information into the marketing database, and follow-up with all correspondence, as directed.
• Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process, as needed.
• Organize, plan and manage all marketing events staying within the approved budget. T
• Actively attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community.
• Serve as a liaison for residents and family members new to the community. Ensure that all new residents have a smooth transition to their new home.
• Completely and accurately follow a new move-in checklist.

Qualifications

• Able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects.
• Able to process information and apply common sense understanding to follow and carry out written or oral instructions.
• Able to analyze, solve and respond to problems or concerns.
• Able to count and perform moderately complex math problems.
• Must be highly motivated and able to work independently.
• Able to obtain and maintain valid first aid certification.
• Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests.
• For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of COVID‑19 or other communicable diseases, per regulatory guidelines.

Oakmont Management Group is an Equal Opportunity Employer.