Marketing Coordinator

Ivy Park at Otay Ranch; Belmont (CA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Vacation time

Personal days

Sick pay

Holidays

Complimentary meals

Life insurance

LifeMart discount program

401(k) with match

Recognition programs

Student loan refinancing

Pet insurance

Employee assistance program

Job summary

Ivy Park at Belmont, managed by Oakmont Management Group, seeks a Marketing Coordinator to support administration, events, and inquiries. You will tour prospects, assist with move-ins, and manage communications with residents and families.

The role requires strong organizational skills, reliability, and the ability to handle multiple tasks in a fast-paced environment. Equal opportunity employer with comprehensive benefits.

Qualifications

• Must be highly motivated and able to work independently.
• Able to process information and follow written or oral instructions.
• Able to analyze, solve and respond to problems or concerns.
• Able to count and perform moderately complex math problems.

Responsibilities

• Maintain knowledge of the property’s products and services to represent it to referral sources and prospects.
• Walk the community tour route at the start of each day to prepare for daily tours.
• Give community tours as a backup to the Marketing Department.
• Handle all inbound inquiries by phone, walk‑in, and mail, complete inquiry cards, and follow-up as directed.
• Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process.
• Organize, plan and manage all marketing events within budget.
• Attend resident, family inquiry, and referral events.
• Serve as liaison for new residents and their families for a smooth transition.

Skills

Adaptability

Decision making under pressure

Analytical thinking

Numerical ability

Independent work

First aid certification

Background check clearance

Health screening compliance

Vaccination policy awareness

Job description

Ivy Park at Belmont is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group, we provide exceptional quality, comfort, and care with five‑star services and amenities. Residents enjoy a rewarding lifestyle with individualized comprehensive support that promotes continuing independence. We deliver meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture and living these values: Authenticity Teamwork Compassion Commitment Resilience.

With communities across California, Colorado, Hawaii, and Nevada, opportunities for career growth, relocation, and travel are significant. In addition, eligible team members may enjoy the following benefits:

• Medical, Dental, and Vision benefits
• Vacation, Personal Day, Sick Pay, Holidays
• Complimentary Meals
• Company Paid Life Insurance
• Team Member Discount Program (LifeMart)
• 401(k) Savings Plan with Company Match
• Recognition Programs
• Student Loan Refinancing
• Pet Insurance
• Employee Assistance Program

The Marketing Coordinator is responsible for assisting the Marketing Department in handling all administrative tasks, including organizing events; handling all telephone, walk‑in, and inbound mail inquiries; touring qualifying prospects, and assisting with resident move‑ins as needed.

Responsibilities

• Maintain a thorough knowledge of the property’s product and services to effectively and accurately represent the property to referral sources and prospects.
• Walk the community tour route at the start of each day to ensure that the community is ready for daily tours.
• Give community tours as a backup to the Marketing Department.
• Handle all inbound telephone, walk‑in, and mail inquiries including completing the inquiry information card, maintaining the ups list, entering new inquiry information into the marketing database, and follow‑up with all correspondence, as directed.
• Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process, as needed.
• Organize, plan and manage all marketing events staying within the approved budget.
• Actively attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community.
• Serve as a liaison for residents and family members new to the community. Ensure that all new residents have a smooth transition to their new home.
• Completely and accurately follow a new move‑in checklist.

Qualifications

• Able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects.
• Able to process information and apply common sense understanding to follow and carry out written or oral instructions.
• Able to analyze, solve and respond to problems or concerns.
• Able to count and perform moderately complex math problems.
• Must be highly motivated and able to work independently.
• Able to obtain and maintain valid first aid certification.
• Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests.
• For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of COVID‑19 or other communicable diseases, per regulatory guidelines.

Oakmont Management Group is an Equal Opportunity Employer.