Marketing Communications Coordinator

Volunteers of America Chesapeake & Carolinas; Lanham (MD); On-site; USD 48,000 - 62,000; Full time

Job summary

Volunteers of America Chesapeake & Carolinas is seeking a Marketing Communications Coordinator to support the Development & Communications Team. The role focuses on implementing communications strategies to promote fundraising campaigns, housing, health and human services programs, and donor engagement.

You will manage VOACC’s monthly e-newsletter and social media, collaborate with external vendors for marketing collateral, and publish timely website updates to engage stakeholders.

Qualifications

• Bachelor’s degree in Communications or Marketing.
• 1–3 years of nonprofit office experience.
• Proficiency with Microsoft Office 365, Adobe Suite and Wordpress.
• Strong writing, editing and proofreading skills.
• Detail-oriented with strong organizational skills.
• Graphic design experience preferred.
• Video capture/editing experience preferred.
• Strong interpersonal, outgoing communication style.
• Ability to travel for interviews.

Responsibilities

• Implement communications strategies that promote VOACC’s fundraising campaigns, events and donor engagement
• Manage VOACC’s monthly e-newsletter and social media presence for an external audience of donors and other stakeholders
• Collaborate with VOACC’s external vendors to create digital and printed marketing collateral
• Efficiently manage and publish updates to VOACC’s website, ensuring content is accurate, up-to-date, and engaging
• Analyze various media markets to identify key reporters and influencers, targeting them for media outreach efforts to maximize VOACC's exposure and impact
• Collaborate with team members to coordinate logistics planning, ensuring smooth execution of projects and events
• Liaise with VOACC program staff to identify, gather and write consumer stories that demonstrate VOACC’s impact
• Measure and report on the effectiveness of communications activities, engagement levels, and progress
• Occasionally capture video and photography of VOACC’s consumers and staff as needed
• Occasionally craft compelling press releases and other articles
• Other duties as assigned

Skills

Communications

Marketing

Social media

Writing

Editing

Event planning

Education

Bachelor's degree in Communications or Marketing

Tools

Microsoft Office 365

Adobe Suite

WordPress

Job description

The Marketing Communications Coordinator reports to the Director of Marketing & Communications and is a key member of the Development & Communications Team. Key responsibilities include implementing communications strategies that promote VOACC’s fundraising efforts; housing, health & human services programs; and maximizing donor engagement. Supports the Development & Communications Team with hosting community events to grow VOACC’s presence and support base.

RESPONSIBILITIES:

• Implement communications strategies that promote VOACC’s fundraising campaigns, events and donor engagement
• Manage VOACC’s monthly e-newsletter and social media presence for an external audience of donors and other stakeholders
• Collaborate with VOACC’s external vendors to create digital and printed marketing collateral
• Efficiently manage and publish updates to VOACC’s website, ensuring that the content is accurate, up-to-date, and engaging for the audience.
• Analyze various media markets to identify key reporters and influencers, targeting them for media outreach efforts to maximize VOACC's exposure and impact.
• Collaborate with team members to coordinate logistics planning, ensuring smooth execution of projects and events.
• Liaise with VOACC program staff to identify, gather and write consumer stories that demonstrate VOACC’s impact
• Measure and report on the effectiveness of communications activities, engagement levels, and progress
• Occasionally capture video and photography of VOACC’s consumers and staff as needed
• Occasionally craft compelling press releases and other articles
• Other duties as assigned

REQUIREMENTS

• Bachelor’s degree, preferably in Communications or Marketing
• 1 - 3 years of experience working in a professional office setting, preferably at nonprofit
• Proficiency with Microsoft Office 365, Adobe Suite and Wordpress
• Strong writing, editing and proofing skills
• Strong attention to detail and organizational skills
• Experience with graphic design preferred
• Experience capturing and editing video preferred
• Strong interpersonal skills with an outgoing and open personal style
• Ability to travel when necessary to interview program consumers and staff for testimonials

PHYSICAL REQUIREMENTS

The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.
• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.
• Operating office equipment requiring continuous or repetitive hand/arm movements.
• The ability to remain in a sitting position for extended periods of time