Marketing & Communications Coordinator

AccorHotel; Boston (MA); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Discounted rates for Accor worldwide

Learning programs through Accor Academ

Planet 21 CSR involvement

Job summary

Fairmont Copley Plaza in Boston seeks a versatile Marketing & Communications Coordinator to support the property's full marketing and communications efforts. Reporting to the Public Relations Director, you will assist in media relations, digital advertising, and social media across the hotel brand and OAK Long Bar + Kitchen, while supporting influencer partnerships and photoshoots.

You will develop captions, schedule content, monitor engagement, and help coordinate campaigns, ensuring

Qualifications

• Excellent written and oral communication skills with the ability to adapt tone across press releases, social captions, and internal communications
• Familiarity with social media platforms, scheduling tools, and basic digital advertising concepts
• Strong organizational skills and ability to manage multiple projects and deadlines
• Collaborative, enthusiastic about hospitality and luxury brands, with a can-do attitude
• Experience in hospitality, luxury retail, or lifestyle brands is a plus but not required
• Fast learner capable of picking up new programs quickly

Responsibilities

• Support media relations including press release drafting, media list building, and outreach for Fairmont Copley Plaza and OAK Long Bar + Kitchen
• Coordinate press stays, media visits, itineraries and on-site hosting
• Maintain media contact databases, coverage trackers, and PR reports
• Develop content across Instagram and other platforms; draft on-brand captions
• Monitor engagement, respond to comments/DMs and flag opportunities
• Assist in planning, execution, and reporting of paid digital campaigns
• Coordinate influencer partnerships, visits, and performance reporting
• Organize photoshoots, production logistics, and manage digital asset library

Skills

Excellent written and verbal通信

Social media management

Brand voice guidelines

Content creation

Media relations

Collaborative attitude

Education

Bachelor's degree in Marketing, Communications, Public Relations, or related field

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that works brings purpose to your life so that during your journey with us, you can continue to explore Accor's limitless possibilities. by joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Discover the life that awaits you at Accor, visit https://careers.accor.com/

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Employee Benefit card offering discounted rates in Accor worldwide.

Learning programs through our Academies.

Ability to make a difference through our Corporate Social Responsibility activities like Planet 21.

Do what you love, care for the world, dare to challenge the status quo!

#BELIMITLESS

Job Description

Fairmont Copley Plaza is seeking a versatile and detail-oriented Marketing & Communications Coordinator to support the property's full marketing and communications efforts. Reporting to the Public Relations Director (PRD), the Marketing & Communications Coordinator is responsible for assisting the PRD in all aspects of media relations, digital advertising, and social media across both the hotel brand and OAK Long Bar + Kitchen, while also lending support to influencer partnerships, photoshoot production, and broader property marketing initiatives.

Communications

• Support media relations efforts including press release drafting, media list building, and outreach for both Fairmont Copley Plaza and OAK Long Bar + Kitchen
• Coordinate press stays and media visits, including itineraries and on-site hosting
• Maintain media contact databases, coverage trackers, and PR reports
• Assist in creating press-worthy experiences that drive visibility of the property

Social Media

• Develop and schedule content across Instagram and other relevant platforms
• Draft engaging, on-brand captions and copy that are in line with brand voice guidelines
• Monitor community engagement, respond to comments and DMs and flagging concerns and opportunities
• Track social performance metrics and contribute to monthly reporting

Digital Marketing

• Assist in the planning, execution, and reporting of paid digital advertising campaigns with PRD and Director of Sales & Marketing (DOSM)
• Management of response effort for websites such as Google, TripAdvisor, Expedia, Open Table, Yelp, etc.
• Manage content on Fairmont.com, property microsite, OTA’s and other online listings

Influencer & Partnerships

• Assist in identifying, vetting, and coordinating influencer and content creator partnerships
• Manage logistics for influencer visits, including itineraries and contracting
• Report on influencer performance

Photoshoots & Creative Production

• Coordinate logistics for photo and video shoots, including scheduling, vendor communication, and on-site production support
• Organize and maintain the property's digital asset library
• Liaise with photographers, stylists, and internal teams (culinary, events, front-of-house) to ensure smooth shoot days

The hourly rate is USD $30.50

Qualifications

• Excellent written and oral communication skills with the ability to adapt tone across press releases, social captions, and internal communications
• Familiarity with social media platforms, scheduling tools, and basic digital advertising concepts
• Strong organizational skills and comfort managing multiple projects and deadlines simultaneously
• A collaborative, no-task-too-small attitude and genuine enthusiasm for hospitality, luxury brands, or lifestyle content
• Experience in hospitality, luxury retail, or lifestyle brands is a plus but not required.
• Fast learner; can learn new programs and tasks quickly and effectively
• Comfortable working with various Microsoft Office applications; Word, Excel, PowerPoint
• Bachelor's degree in Marketing, Communications, Public Relations, or a related field preferre

Additional Information

All your information will be kept confidential according to EEO guidelines.