Marketing & Client Development Senior Specialist – Digital Experience, Web
Cooley is seeking a Marketing & Client Development Senior Specialist – Digital Experience, Web to join the Marketing and Client Development team.
About Cooley:
Cooley is a global law firm with an expansive practice and more than 3,000 employees and partners worldwide. We value and celebrate diverse perspectives and strive to create a workplace where every individual can thrive. At the core of Cooley’s success is the exceptional talent and unwavering spirit of our people. We embrace individuality while fostering a ‘one-firm’ culture where collaboration and creativity thrive. Our people are the foundation of our success and the driving force behind everything we do.
Hybrid Schedule Philosophy:
As part of the Cooley culture, we recognize and appreciate the value of being together, in person, to build comradery with others in the office and to be a contributing member of the Cooley office. However, we also appreciate the benefits and flexibility that come from remote working. As such, the default assumption for employees and partners is a hybrid schedule: some in-office presence and some work from home days absent certain essential in-office roles that require five (5) days/week in-office.
Position summary:
This role is part of the Strategy, Transformation & Growth Team, which acts as the firm’s “central nervous system,” building the scalable infrastructure and data-backed frameworks that allow Marketing & Client Development to move from reactive execution to proactive, high-impact strategy. It ensures that strategic choices and unique brand differentiating experiences (spanning high-end events to targeted digital channels) are translated into repeatable, optimized market performance that makes the firm stand out in market.
Position responsibilities:
- Content Management & Updates: Manage the high-volume entry and formatting of content (insights, bios, news) within the CMS, ensuring high-fidelity layouts and brand consistency.
- Technical QA & Site Health: Conduct regular site audits to identify and fix broken links, image errors, and formatting inconsistencies across all digital properties.
- Landing Page Development: Build and optimize campaign-specific landing pages, utilizing established design components to drive lead generation and client engagement.
- Offshore Developer Tasking: Manage the flow of tickets to offshore development teams, providing clear requirements and performing UAT (User Acceptance Testing) on all fixes.
- Image & Media Optimization: Prepare and optimize digital assets (photos, videos, graphics) for web performance, ensuring optimal load speeds and accessibility compliance.
- SEO Metadata Implementation: Execute on-page SEO tactics, including the implementation of title tags, meta descriptions, and alt-text as defined by the search strategy.
- Accessibility Monitoring: Utilize monitoring tools to ensure the website meets WCAG standards, implementing tactical fixes to maintain an inclusive digital experience.
- Web Analytics Tracking: Set up and monitor event tracking (e.g., button clicks, form fills) to ensure user behavior is accurately captured for the Senior Manager’s analysis.
- Platform Support & Documentation: Act as a “super user” for the CMS, providing guidance to MCD contributors and maintaining internal “how-to” documentation.
- Integration Support: Assist in the tactical testing of integrations between the web and other MCD technologies (CRM, MAP, etc.).
- All other duties as assigned or required.
Skills and experience:
- Required: After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
- Ability to work extended and/or weekend hours, as required
- Ability to travel, as required 4+ years directly applicable experience (e.g., marketing or business development, preferably with an emphasis working in a strategy, transformation, or growth function)
- Hands-on Web development/authoring experience (e.g. HTML, CSS, CMS)
- SEO/AEO/GEO strategy and optimization (including schema markup, industry standard SEO tools)
- Advanced web strategy skills (including personalization, testing, and analytics)
- Experience in variety of web experience and orchestration technologies (e.g. digital asset and project management tools)
- Demonstrated ability to exhibit analytical and critical thinking in day-to-day tasks along with the proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy
- Ability to work independently, demonstrate escalating ownership and mastery of assigned area, exhibit strength in the areas below, become a resource and mentor to others and more as they progress in different roles within the department
Preferred:
- Preferred: Bachelor’s degree Prior legal industry or professional services experience
Competencies:
- Entrepreneurial by nature
- Excellent attention to detail
- Approaches tasks through a lens of quality and consistency
- Approaches tasks through a digital first lens
- Strong verbal and written communication skills
- Ability to organize, prioritize and coordinate multiple activities
- Takes a consultative approach to set goals, drive projects, and achieve outcomes
- Strong judgment
- Team-player with collaborative spirit
- Unwavering ability to handle and maintain confidentiality regarding firm information, projects, client data
- High level of professionalism at all times
Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected annual pay range for this position with a full-time schedule is $93,000 - $105,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.
We offer a full range of elective benefits including:
- medical
- health savings account (with applicable medical plan)
- dental
- vision
- health and/or dependent care flexible spending accounts
- pre-tax commuter benefits
- life insurance
- AD&D
- long-term care coverage
- backup care for children and/or adults
- other parental support benefits
- firm-paid life insurance
- AD&D
- LTD
- short term medical benefits
- 21 days of Paid Time Off (“PTO”)
- 10 paid holidays each year
- generous parental leave
- fertility benefits
New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.