Marketing Campaign Automation Product Manager

Testing Site - JPMC; Ohio; On-site; USD 110,000 - 140,000; Full time

Job summary

Chase is seeking a Product Manager for Marketing Automations Platform Workflow Optima to shape the future of product innovation, guiding end-to-end life cycles and delivering value to clients.

You will lead discovery, define backlog, collaborate with engineering and data teams, track metrics, and ensure scalable, reliable experiences while influencing stakeholders across the enterprise.

Qualifications

• 5+ years of experience in product management or a relevant domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Customer-obsessed with ability to build and maintain good, productive relationships with engineers and technical partners, and an ability to translate customer needs into clear product delivery or technical requirements.
• Experience managing products for technical platforms and/or data-focused capabilities. Knowledge of technologies including Pega, APIs, data management, etc.
• Excellent written and presentation skills; demonstrate partnership qualities that inspires action and performance within the team and build credibility across the enterprise.
• Ability to translate disparate insights and data sources into clear, measurable, scalable features and deliverables.

Responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Manages key relationships by working with engineering, architecture, and a diverse set of product teams across the enterprise to understand their needs, further integration with the recommendation engine, and drive results
• Communicates effectively and often by being vocal. Share strategy, roadmap, progress and insights broadly and systematically. Craft the narrative and cadence for different partner and stakeholder audiences
• Be a center for knowledge. The candidate has deep curiosity about the digital product space and connects that knowledge to teams that can effect change.
• Be a Technical & Customer Problem Solver by asking questions and defining both the problem and where our platform sits in the Chase ecosystem.
• Acts as the local manager for the team, fostering an inclusive environment and promoting collaboration by supporting diverse perspectives.

Skills

Product management

Agile methodologies

Data analytics

Stakeholder management

APIs

Education

BA/BS degree or equivalent experience

Tools

JIRA

Job description

Chase is seeking a Product Manager for Marketing Automations Platform Workflow Optima to shape the future of product innovation, guiding end-to-end life cycles and delivering value to clients.

You will lead discovery, define backlog, collaborate with engineering and data teams, track metrics, and ensure scalable, reliable experiences while influencing stakeholders across the enterprise.