Marketing Business Development Representative

YDU JC Air Cond & Ref Inc.- Dubai; Glendale (CA); On-site; USD 29,000 - 39,000; Full time

Job summary

Johnson Controls in Glendale, CA is seeking a Marketing Business Development Representative to convert marketing-driven demand into qualified meetings and drive pipeline. You will perform high-volume outbound prospecting, manage inbound leads, and ensure smooth handoffs to sales while maintaining accurate CRM data in Salesforce.

The role requires 0-3+ years of related experience, a strong phone presence, and the ability to thrive in a metrics-driven environment; salary is hourly with

Qualifications

• High school diploma or equivalent (Bachelor’s preferred).
• 0-3+ years in sales, customer service, call center, or similar role.
• Strong verbal communication and phone presence.
• Ability to work in a disciplined, high-activity, metrics-driven environment and maintain a high level of organization.
• IT and data management knowledge.

Responsibilities

• Outbound Prospecting: Execute high-volume outbound calling (50-100+ dials/day) across target accounts.
• Marketing Lead Conversion: Rapidly follow up on inbound and campaign-generated leads and convert them into Sales Working Leads (SWLs).
• Appointment Setting: Conduct high-level qualification and ensure a strong handoff to sales with context.
• Pipeline Development: Build a pipeline of new customers and nurture prospects with multi-touch follow-up.
• Support campaign performance and pipeline conversion goals.
• CRM & Data Discipline: Log all activity in Salesforce and maintain accurate data through handoffs.
• Track performance against defined KPIs and SLAs.
• Cross-Functional Collaboration: Align with Marketing on lead quality and campaign feedback.

Skills

Cold Calling

Communication

Time Management

Discipline

Resilience

Sales Qualification

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Salesforce CRM

Job description

Build your best future with the Johnson Controls team

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Job Profile Summary

The Marketing Business Development Representative (MBDR) is responsible for converting marketing-driven demand and outbound prospecting efforts into qualified sales meetings. This role bridges Marketing and Sales by engaging prospects through cold calling and campaign follow-up, validating interest, and scheduling high-quality appointments that drive pipeline creation.

Key Responsibilities

• Outbound Prospecting Execute high-volume outbound calling (50-100+ dials/day) across target accounts Follow structured outreach cadences across phone, email, and voicemail Engage decision-makers and introduce relevant solutions Partner with regional marketer[s] on event pre-calls and post-event “qualification”
• Marketing Lead Conversion Rapidly follow up on inbound and campaign-generated leads Leverage intent signals, campaign context, and messaging to personalize outreach Convert Marketing Qualified Leads (MQLs) into Sales Working Leads (SWLs)
• Appointment Setting Conduct high-level qualification (need, role, timing, fit) Ensure strong handoff to inside or frontline sales with documented context
• Pipeline Development Build a pipeline of new customers Nurture prospects through persistent, multi-touch follow-up
• Support campaign performance and pipeline conversion goals
• CRM & Data Discipline Log all activity and outcomes in Salesforce Maintain accurate lead/contact data and status updates through handoff
• Track performance against defined KPIs and SLAs
• Cross-Functional Collaboration Partner with Marketing on lead quality and campaign feedback Align with Sales on target accounts and meeting expectations

Required Qualifications

• High school diploma or equivalent (Bachelor’s preferred)
• 0-3+ years in sales, customer service, call center, or similar role
• Strong verbal communication and phone presence
• Ability to work in a disciplined, high-activity, metrics-driven environment and maintain a high level of organization
• IT and data management knowledge

Preferred Qualifications

• Experience in cold calling, SDR, MDR, or inside sales roles
• Familiarity with Salesforce or similar CRM
• Exposure to B2B sales and marketing environments

Core Competencies

• Cold Calling & Objection Handling
• Communication & Persuasion
• Time Management & Execution
• Discipline
• Resilience & Coachability
• Basic Sales Qualification

HIRING HOURLY RANGE: $21.00-28.00

This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Equal Employment Opportunity

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.