Marketing Automation Specialist (SFMC)

Phaxis; Atlanta (GA); On-site; USD 85,000 - 110,000; Full time

Job summary

Phaxis is seeking a hands-on Marketing Automation specialist to support the North America team. The role focuses on building, testing, and deploying emails in Salesforce Marketing Cloud and maintaining the weekly send calendar.

You will collaborate with marketing, development, CRM, and enablement teams to ensure accurate data provisioning and timely campaigns. Requires 3–5+ years SFMC experience and strong SQL skills.

Qualifications

• 3–5+ years of hands-on email deployment experience in Salesforce Marketing Cloud.
• Working SQL skills to create audiences across data extensions.
• Strong attention to detail and QA before deployment.
• Clear communication across technical and business teams.

Responsibilities

• Build and deploy email campaigns in SFMC end to end: audience setup, targeting, QA, and deployment.
• Write SQL queries across data extensions to build, segment, and validate audiences.
• Build, monitor, and troubleshoot journeys and automations in SFMC.
• Manage the daily email send calendar and keep campaigns on schedule.
• Collaborate with development and CRM teams to assemble dynamic content.

Skills

SFMC experience

SQL queries

QA/QA testing

Cross-functional communication

Tools

Email Studio

Journey Builder

Automation Studio

Contact Builder

Audience Builder

Job description

Overview

Hands-on individual contributor supporting the North America Marketing Automation team. This role builds, tests, and deploys email campaigns in Salesforce Marketing Cloud (SFMC) and provides steady-state coverage of the team's weekly send calendar (roughly 5–7 sends per week). The contractor works closely with the marketing automation team, the development team, and the CRM and enablement teams.

Key Responsibilities

• Build and deploy email campaigns in SFMC end to end: audience setup, targeting, QA, and deployment.
• Write SQL queries across data extensions to build, segment, and validate audiences.
• Build, monitor, and troubleshoot journeys in Journey Builder and automations in Automation Studio.
• Manage the daily email send calendar and keep campaigns on schedule.
• Partner with the development team, who deliver email code and templates, to assemble and launch dynamic and personalized content.
• Partner with CRM and enablement teams on audience and data discovery: confirm whether the needed data exists and, if not, how it can be provisioned.
• Monitor live journeys and campaign operations;identify and resolve issues quickly.

Required Qualifications

• 3–5+ years of hands-on email deployment experience in Salesforce Marketing Cloud, including Email Studio, Journey Builder, and Automation Studio.
• Working SQL skills: writing queries across data extensions to create audiences.
• Strong attention to detail and disciplined QA before deployment.
• Clear communication and the ability to work across technical and business teams.

Preferred Qualifications

• Salesforce Marketing Cloud Email Specialist certification.
• Experience with Contact Builder and Audience Builder.
• Ability to read and troubleshoot AMPscript in existing content (pending hiring manager confirmation).
• Financial services experience, particularly a perspective on audience targeting in a regulated environment.
• Familiarity with Salesforce CRM.