Marketing Associate - Club Growth & Engagement

Spokane Club Inc; Washington (District of Columbia); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health insurance after 30 days

Basic life insurance

Vacation time

6 paid holidays + floating holiday

Employee meal program

Club membership

Free parking

401k with match

Job summary

The Spokane Club Inc. seeks a Marketing Associate to develop and implement strategies to grow new membership, catering and hotel sales, and member retention.

You will work with department heads and the Marketing and Innovation Manager to use digital and traditional channels, write engaging copy, design collateral, and manage events. This is a full-time, in-person role at our downtown Spokane location, with 35-40 hours weekly.

Qualifications

• Bachelor's degree in Marketing, Communications, Public Relations, Business Administration, or a related field.
• Strong writing, editing and storytelling skills with excellent attention to detail.
• Working knowledge of Canva, Adobe Photoshop, Adobe InDesign or similar tools, and comfort learning new platforms and software.
• Familiarity with WordPress and basic coding knowledge (HTML/CSS).
• Exceptional interpersonal skills with track record of effectively dealing a wide variety of personality types.
• Customer-service orientation to create an atmosphere of genuine care for members and guests and to provide a high level of personalized service.
• Demonstrated ability to think and act quickly, problem solve, and perform effectively under pressure while maintaining a professional, helpful, and poised demeanor.
• Solid computer skills and experience with Microsoft platforms.
• Highly organized and able to manage multiple projects simultaneously in a high-volume office environment.

Responsibilities

• Develop marketing campaigns promoting programming and service offerings in all departments using digital and traditional media.
• Write and edit copy for member communications, event promotions, social media, press releases, and marketing collateral.
• Design collateral and promotional materials for programming and events, including flyers, signage, digital graphics, and print, while maintaining brand consistency.
• Support and promote new and existing internal and external events.
• Grow participation in events through various marketing channels and coordinate activities with staff.
• Create monthly content calendars for social media, manage influencer relationships, and engage with online community.
• Attend Club events and occasional trade shows to capture photos and videos for marketing channels.
• Knowledge of basic photo and video editing is a must.
• Maintain WordPress content, design, media, and SEO optimization.
• Light knowledge of HTML preferred.
• Actively monitor and engage in customer reviews across digital spaces (Google, Yelp, social).
• Work with department heads to ensure timely follow-up with service recoveries.
• Review and analyze market information reflecting member spend, usage and satisfaction.
• Monitor and analyze marketing and sales results; adjust plans to meet budgets.

Skills

Content writing

Copywriting

Social media

Canva

Adobe Photoshop

Adobe InDesign

WordPress

HTML/CSS

Education

Bachelor's degree in Marketing, Communications, Public Relations, Business Administration, or a related field

Tools

WordPress

HTML/CSS

Canva

Adobe Photoshop

Adobe InDesign

Job description

The Spokane Club Inc. seeks a Marketing Associate to develop and implement strategies to grow new membership, catering and hotel sales, and member retention.

You will work with department heads and the Marketing and Innovation Manager to use digital and traditional channels, write engaging copy, design collateral, and manage events. This is a full-time, in-person role at our downtown Spokane location, with 35-40 hours weekly.