Marketing Assistant Manager – Hospitality & Travel

Travel + Leisure Co.; Fort Lauderdale (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible spending accounts

Life and accident coverage

Disability Insurance

Paid time off (pto) where applicable

Parental leave

Holiday pay

401(k) with employer match

Legal and identity theft plan

Voluntary income protection benefits

Wellness program

Employee Assistance Program

Wish day paid time to volunteer

Job summary

Travel + Leisure Co. in Pompano Beach seeks an in-house Marketing Assistant Manager to lead guest services and resort marketing efforts. You will book owners and guests, welcome guests, and help drive site conversion while maintaining service standards.

The role requires strong communication, coaching and leadership skills, weekend availability, and prior timeshare experience. You will supervise resort staff, coordinate with sales on programs, and produce regular performance reports.

Qualifications

• High School diploma required.
• Excellent written and verbal communication.
• Must be highly motivated with a positive attitude.
• Must have Timeshare/Vacation Ownership experience.
• Ability to lead and coach a team.

Responsibilities

• Book owners and guests for updates by phone or in person.
• Greet guests and provide information on resort activities.
• Maintain conversion rates to meet or exceed budgets.
• Work days, nights, weekends, and holidays.
• Proficient in Microsoft Office (Excel and Word).
• Supervise Resort Host/Concierge/Marketing staff: hiring, training, and performance reviews.
• Resolve issues with tour statuses and bookings.
• Prepare reports on staff performance and tour flow.
• Coordinate with sales on marketing programs and policies.

Skills

Communication skills

Motivated

Detail oriented

Coaching

Customer service

Negotiation

Timeshare experience

Weekend availability

Education

High School diploma

Tools

Microsoft Office

Job description

Travel + Leisure Co. in Pompano Beach seeks an in-house Marketing Assistant Manager to lead guest services and resort marketing efforts. You will book owners and guests, welcome guests, and help drive site conversion while maintaining service standards.

The role requires strong communication, coaching and leadership skills, weekend availability, and prior timeshare experience. You will supervise resort staff, coordinate with sales on programs, and produce regular performance reports.