Marketing and Sales Support Manager - MHL

Credit Human; San Antonio (TX); On-site; USD 84,000 - 91,000; Full time

Benefits offered by this job

Bonus opportunity up to 7%

Comprehensive benefits package

Job summary

Credit Human is seeking a Marketing and Sales Support Manager to drive growth by aligning targeted marketing with sales objectives. You will lead a team, oversee CRM processes, and collaborate with sales to maximize opportunities and revenue.

The role emphasizes strategy, analytics, and cross-functional collaboration to strengthen brand presence and customer acquisition at an on-site San Antonio location.

Qualifications

• Minimum 5 years marketing experience with proven positive results.
• Experience leading marketing campaigns and cross-functional teams.
• Knowledge of credit union, real estate, mortgage and/or indirect lending marketing preferred.

Responsibilities

• Develop and execute strategic marketing plans across B2C and B2B channels.
• Lead campaigns to generate qualified leads and strengthen brand visibility.
• Analyze market trends and data to guide business decisions.
• Partner with sales to create territory-focused growth strategies and maximize revenue.
• Manage and develop a high-performing marketing and sales support team.
• Oversee CRM processes and customer journey management to improve lead conversion.
• Optimize marketing operations and vendor initiatives for efficiency and compliance.

Skills

Team leadership

CRM proficiency

Strong communication

Analytical skills

Independent motivation

Collaboration

Customer service focus

Organized and detail oriented

Education

High School Diploma or Equivalent

Bachelor’s Degree

Tools

CRM systems

Pardot

Prezi

Camtasia

Articulate Storyline

Job description

Marketing and Sales Support Manager - MHL

Job Category: Marketing / Communications

Requisition Number: MARKE004922

• Full-Time
• On-site

Locations

Showing 1 location

Credit Human Headquarters
San Antonio, TX 78215, USA

Description

Marketing and Sales Support Manager - MHL

Role Type: Manager

Why This Role Matters

The Marketing and Sales Support Manager drives market growth by connecting targeted marketing strategies with sales objectives, helping expand customer acquisition and deepen client relationships. This role strengthens brand awareness, generates qualified opportunities, and ensures marketing investments deliver measurable business results.

What You’ll Do

• Develop and execute strategic marketing plans that increase market penetration and support business growth across B2C and B2B channels.
• Lead marketing campaigns and initiatives that generate qualified leads, strengthen customer engagement, and enhance brand visibility.
• Analyze market trends, customer feedback, and performance data to identify opportunities and guide informed business decisions.
• Partner with sales leaders and business development teams to create territory-focused growth strategies and maximize revenue opportunities.
• Manage and develop a high-performing marketing and sales support team, fostering accountability, collaboration, and continuous improvement.
• Oversee CRM processes and customer journey management to improve lead conversion, relationship management, and operational effectiveness.
• Optimize marketing operations, processes, and vendor-supported initiatives to improve efficiency, compliance, and overall business outcomes.

Why You’ll Love This Role

• Play a key role in shaping growth strategies that directly influence market expansion and business performance.
• Lead a collaborative team while partnering with sales, business development, and enterprise marketing leaders across the organization.
• Combine strategy, analytics, and creativity to deliver impactful campaigns and measurable results.
• Gain visibility across multiple business channels while serving as a trusted marketing and CRM subject matter expert.
• Drive meaningful improvements that enhance the customer experience and strengthen brand presence.
• Enjoy opportunities to influence decision-making, develop talent, and make a lasting impact on organizational success.

Experience:

Required

• Minimum 5 years marketing experience with proven positive results

Preferred

• Digital marketing and social media skills (Pardot, Prezi, Camtasia, Articulate Storyline)
• Knowledge of credit union, real estate, mortgage and/or indirect lending marketing

Skills & Knowledge:

Required

• Ability to work with minimal supervision
• Strong communication skills, verbal and written
• Independently motivated and the ability to motivate team
• Proficient in CRM functionality
• Microsoft Office applications
• Analytical skills
• Ability to work in a team environment and collaborate
• Customer Service Focused
• Organized and detail orientated

Preferred

• Digital marketing and social media skills (Pardot, Prezi, Camtasia, Articulate Storyline)
• Knowledge of credit union, real estate, mortgage and/or indirect lending marketing

Education:

Required

• High School Diploma or Equivalent

Preferred

• Bachelor’s Degree

Licenses & Certifications:

Required

• Possess a valid driver’s license with a satisfactory driving record

Schedule: Monday-Friday, 8:30 am-5:30 pm

Travel Requirements: May require some overnight travel.

Paygrade: 2CA

The expected pay range for this position is $83,547 to $91,353 annually.

Credit Human is committed to equitable and transparent compensation practices. Final compensation is determined based on a variety of factors, including experience, skills, qualifications, internal equity, and geographic work location.

This role may also be eligible for:

• Bonus opportunity up to 7%

Employees are eligible for a comprehensive benefits package, including:

Job Location: This position is onsite based in San Antonio, Tx.

Credit Human conducts employment background checks that may be used for decisions related to employment. Standard checks include NCUA Administrative and Prohibited Orders, ChexSystems, employment verification, criminal history (convictions and outstanding warrants within the past seven years), and degree verification (if applicable). Additional checks may include motor vehicle records, credit checks, or fingerprinting depending on the role.

Applicants must be currently authorized to work in the United States on a full-time basis.

Credit Human is committed to equitable and transparent pay practices. The compensation range listed above represents a good- faith estimate of what we expect to pay for this position at the time of posting. Final compensation will be determined based on experience, qualifications, internal equity, and business needs.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.