Marketing and Operations Coordinator

Harborspringschamber; Michigan; Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Wellness stipend

Retirement

Generous paid time off

Flexible, hybrid work environment

Professional development opportunities

Competitive salary with performance‑dr

opportunity to shape the economic未来

Job summary

Northern Lakes Economic Alliance (NLEA) seeks a Marketing and Operations Coordinator to manage day-to-day marketing and communications, plan and execute events and meetings, and support leadership strategy. You will work closely with leadership and staff to ensure timely, accurate, and professional execution of initiatives.

The role emphasizes collaboration, attention to detail, and the ability to handle multiple priorities in a dynamic nonprofit setting.

Qualifications

• Alignment with organizational values: Mission-Driven, Forward-Thinking and Acting; Visible, Good Partner, Accountable, Resourceful, Team-Oriented, Professional, Expert.
• 2 years of relevant professional experience and/or education.
• A clear, courteous, and professional communication style when working with various audiences;
• Excellent organizational, project management, time management, project budgeting, and multi-tasking abilities;
• Exceptional attention to detail, meeting tight deadlines, and working well under pressure while maintaining a customer-service oriented attitude;
• Strong, proactive problem-solving skills, especially when it comes to troubleshooting logistical issues and technical difficulties;
• Strong interpersonal skills that embody collaboration and a team-oriented approach;
• Willingness to think creatively, ask questions, and share ideas;
• Experience working with graphic design tools like Canva, social media, and websites is preferred;
• Experience working with Asana and Salesforce is preferred;
• Strong writing and/or copyediting ability is preferred;
• Interest in community and economic development;
• Discretion and professionalism when handling confidential executive and organization matters;
• Willingness to travel domestically for meetings and events, and work evenings and weekends.

Responsibilities

• Develop and execute pre- and post-event marketing and promotional content across digital, print, and social media platforms, including save-the-dates, invitations, event pages, and countdown/reminder campaigns.
• Create and schedule consistent engaging content (written and graphic) for newsletters, email campaigns, press releases, and social media, with an emphasis on raising awareness of NLEA impact and driving event attendance.
• Maintain and update website content to ensure timely and relevant information, including event listings and registration pages.
• Track analytics and compile reports on audience reach and engagement, including event marketing performance.
• Coordinate logistics for all NLEA events including but not limited to NLEA events, conferences, and donor appreciation gatherings.
• Manage event timelines, budget, vendor relations, invitations, and guest communications.
• Support on-site execution including setup, registration, and attendee experience.
• Assist in developing sponsorship materials and post-event evaluations.
• Plan and coordinate staff events, team-building activities, organizational (staff and board) meetings, and other internal activities that contribute to a positive and connected workplace culture.
• Anticipate logistical needs and proactively address details to ensure meetings and events run smoothly.
• Track and support reporting on organizational metrics and impacts across program areas using Salesforce and other tools to monitor quarterly and annual implementation progress of NLEA strategic plan
• Identify and support opportunities to improve systems, processes, and organizational efficiency
• Work closely with NLEA leadership to advance organizational priorities and initiatives.

Job description

The Marketing and Operations Coordinator plays a key role in advancing NLEA’s mission and organizational priorities by coordinating NLEA's day-to-day marketing and communications, planning and execution of organizational events and meetings, and providing strategic support to NLEA leadership. Working closely with NLEA leadership and staff, the Marketing and Operations Coordinator ensures details are managed effectively, communications are timely and consistent, and organizational initiatives move forward smoothly. The ideal candidate takes pride in their work and holds themselves to a high standard of quality, accuracy, and professionalism, while paying attention to the details that make a difference.

Key Responsibilities

Marketing & Communications

• Develop and execute pre- and post-event marketing and promotional content across digital, print, and social media platforms, including save-the-dates, invitations, event pages, and countdown/reminder campaigns.
• Create and schedule consistent engaging content (written and graphic) for newsletters, email campaigns, press releases, and social media, with an emphasis on raising awareness of NLEA impact and driving event attendance.
• Maintain and update website content to ensure timely and relevant information, including event listings and registration pages.
• Track analytics and compile reports on audience reach and engagement, including event marketing performance.

Meetings, Events, and Organizational Coordination

• Coordinate logistics for all NLEA events including but not limited to NLEA events, conferences, and donor appreciation gatherings.
• Manage event timelines, budget, vendor relations, invitations, and guest communications.
• Support on-site execution including setup, registration, and attendee experience.
• Assist in developing sponsorship materials and post-event evaluations.
• Plan and coordinate staff events, team-building activities, organizational (staff and board) meetings, and other internal activities that contribute to a positive and connected workplace culture.
• Anticipate logistical needs and proactively address details to ensure meetings and events run smoothly.

Operations and Organizational Support

• Track and support reporting on organizational metrics and impacts across program areas using Salesforce and other tools to monitor quarterly and annual implementation progress of NLEA strategic plan
• Identify and support opportunities to improve systems, processes, and organizational efficiency
• Work closely with NLEA leadership to advance organizational priorities and initiatives.

Qualifications

• Alignment with organizational values: Mission-Driven, Forward-Thinking and Acting; Visible, Good Partner, Accountable, Resourceful, Team-Oriented, Professional, Expert.
• 2 years of relevant professional experience and/or education.
• A clear, courteous, and professional communication style when working with various audiences;
• Excellent organizational, project management, time management, project budgeting, and multi-tasking abilities;
• Exceptional attention to detail, meeting tight deadlines, and working well under pressure while maintaining a customer-service oriented attitude;
• Strong, proactive problem-solving skills, especially when it comes to troubleshooting logistical issues and technical difficulties;
• Strong interpersonal skills that embody collaboration and a team-oriented approach;
• Willingness to think creatively, ask questions, and share ideas;
• Experience working with graphic design tools like Canva, social media, and websites is preferred;
• Experience working with Asana and Salesforce is preferred;
• Strong writing and/or copyediting ability is preferred;
• Interest in community and economic development;
• Discretion and professionalism when handling confidential executive and organization matters;
• Willingness to travel domestically for meetings and events, and work evenings and weekends.

Physical Requirements

• Ability to lift, carry, and move items up to 50 lbs.
• Ability to stand, sit, and walk frequently.
• Ability to balance, stoop, bend, and twist.
• Ability to use hands to finger, handle or feel; reach with hands and arms frequently.
• Ability to adjust focus and have close vision, distance vision, peripheral vision, and depth perception (with or without corrective lenses).

Compensation & Benefits

• Competitive salary with performance-based bonus opportunities
• Health, dental, and vision benefits
• Wellness stipend
• Retirement
• Generous paid time off
• Flexible, hybrid work environment
• Professional development opportunities

• Collaborative, mission-focused team environment
• Opportunity to shape the economic future of the region

Reasonable Accommodation Statement

To accomplish this job successfully, an individual must be able to perform the physical demands and each essential function of this position satisfactorily, with or without reasonable accommodation. Regular and dependable attendance for work (excluding excused absences and periods of approved leave) is an essential function of the job and must be maintained to be successful. Reasonable accommodations that do not cause undue hardship or direct threat may be provided to enable qualified individuals with a disability to perform essential functions. Employees who wish to request an accommodation or assistance are responsible for notifying the NLEA President of their request and engaging in interactive communication with the NLEA to determine available options.

Northern Lakes Economic Alliance (NLEA) is an equal opportunity employer and does not discriminate in employment on the basis of: race and traits historically associated with race (like hair texture and protective hairstyles); color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; marital status; sexual orientation; gender identity or expression; disability; political affiliation; citizenship status; uniform servicemember status; height; weight; or any other protected class under applicable federal, state, or local law.

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The Marketing and Operations Coordinator plays a key role in advancing NLEA’s mission and organizational priorities by coordinating NLEA's day-to-day marketing and communications, planning and execution of organizational events and meetings, and providing strategic support to NLEA leadership. Working closely with NLEA leadership and staff, the Marketing and Operations Coordinator ensures details are managed effectively, communications are timely and consistent, and organizational initiatives move forward smoothly. The ideal candidate takes pride in their work and holds themselves to a high standard of quality, accuracy, and professionalism, while paying attention to the details that make a difference.

Key Responsibilities

Marketing & Communications

• Develop and execute pre- and post-event marketing and promotional content across digital, print, and social media platforms, including save-the-dates, invitations, event pages, and countdown/reminder campaigns.
• Create and schedule consistent engaging content (written and graphic) for newsletters, email campaigns, press releases, and social media, with an emphasis on raising awareness of NLEA impact and driving event attendance.
• Maintain and update website content to ensure timely and relevant information, including event listings and registration pages.
• Track analytics and compile reports on audience reach and engagement, including event marketing performance.

Meetings, Events, and Organizational Coordination

• Coordinate logistics for all NLEA events including but not limited to NLEA events, conferences, and donor appreciation gatherings.
• Manage event timelines, budget, vendor relations, invitations, and guest communications.
• Support on-site execution including setup, registration, and attendee experience.
• Assist in developing sponsorship materials and post-event evaluations.
• Plan and coordinate staff events, team-building activities, organizational (staff and board) meetings, and other internal activities that contribute to a positive and connected workplace culture.
• Anticipate logistical needs and proactively address details to ensure meetings and events run smoothly.

Operations and Organizational Support

• Track and support reporting on organizational metrics and impacts across program areas using Salesforce and other tools to monitor quarterly and annual implementation progress of NLEA strategic plan
• Identify and support opportunities to improve systems, processes, and organizational efficiency
• Work closely with NLEA leadership to advance organizational priorities and initiatives.

Qualifications

• Alignment with organizational values: Mission-Driven, Forward-Thinking and Acting; Visible, Good Partner, Accountable, Resourceful, Team-Oriented, Professional, Expert.
• 2 years of relevant professional experience and/or education.
• A clear, courteous, and professional communication style when working with various audiences;
• Excellent organizational, project management, time management, project budgeting, and multi-tasking abilities;
• Exceptional attention to detail, meeting tight deadlines, and working well under pressure while maintaining a customer-service oriented attitude;
• Strong, proactive problem-solving skills, especially when it comes to troubleshooting logistical issues and technical difficulties;
• Strong interpersonal skills that embody collaboration and a team-oriented approach;
• Willingness to think creatively, ask questions, and share ideas;
• Experience working with graphic design tools like Canva, social media, and websites is preferred;
• Experience working with Asana and Salesforce is preferred;
• Strong writing and/or copyediting ability is preferred;
• Interest in community and economic development;
• Discretion and professionalism when handling confidential executive and organization matters;
• Willingness to travel domestically for meetings and events, and work evenings and weekends.

Physical Requirements

• Ability to lift, carry, and move items up to 50 lbs.
• Ability to stand, sit, and walk frequently.
• Ability to balance, stoop, bend, and twist.
• Ability to use hands to finger, handle or feel; reach with hands and arms frequently.
• Ability to adjust focus and have close vision, distance vision, peripheral vision, and depth perception (with or without corrective lenses).

Compensation & Benefits

• Competitive salary with performance-based bonus opportunities
• Health, dental, and vision benefits
• Wellness stipend
• Retirement
• Generous paid time off
• Flexible, hybrid work environment
• Professional development opportunities

• Collaborative, mission-focused team environment
• Opportunity to shape the economic future of the region

Reasonable Accommodation Statement

To accomplish this job successfully, an individual must be able to perform the physical demands and each essential function of this position satisfactorily, with or without reasonable accommodation. Regular and dependable attendance for work (excluding excused absences and periods of approved leave) is an essential function of the job and must be maintained to be successful. Reasonable accommodations that do not cause undue hardship or direct threat may be provided to enable qualified individuals with a disability to perform essential functions. Employees who wish to request an accommodation or assistance are responsible for notifying the NLEA President of their request and engaging in interactive communication with the NLEA to determine available options.

Northern Lakes Economic Alliance (NLEA) is an equal opportunity employer and does not discriminate in employment on the basis of: race and traits historically associated with race (like hair texture and protective hairstyles); color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; marital status; sexual orientation; gender identity or expression; disability; political affiliation; citizenship status; uniform servicemember status; height; weight; or any other protected class under applicable federal, state, or local law.

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4737 Fuller Rd.
East Jordan, MI
49727

31st Annual Taste of Harbor Springs 2026

Parents Night Out Youth Church Event Family...

Doon Brae Short Course at The Highlands, 600 Highlands Dr, Harbor Springs

The Bay View Inn, 2011 Woodland Avenue , Petoskey

Crooked Tree Arts Center
461 E Mitchell St
Petoskey, MI 49770
CTAC Theater

Join Crooked Tree Arts Center for Downtown Sound:...

Crooked Tree Arts Center Theater, Petoskey

The Great Lakes Chamber Orchestra (GLCO) will...

Bay View Association Voorhies Hall 1660 Encampment Ave. Petoskey, MI 49770

Little Traverse Bay Historical Society Museum, 100 Depot Ct., Petoskey