Marketing and Admissions Director

The Blossoms at Eureka Springs Rehab & Nursing Center; Eureka Springs (AR); On-site; USD 55,000 - 75,000; Full time

Job summary

The Blossoms at Eureka Springs Rehab & Nursing Center is seeking an experienced admissions and marketing professional for our long-term care facility. You will build strong relationships with hospitals, physicians, social workers, and discharge planners to drive new admissions.

Responsibilities include coordinating with physicians, completing admission paperwork, verifying payer sources, and ensuring regulatory paperwork is in place.

Qualifications

• Experience in Long Term Care, preferably admissions/marketing.
• Bachelor’s Degree preferred.
• Must read, write, and speak English clearly.
• Ability to make independent decisions when warranted.
• Ability to deal tactfully with residents, families, visitors, staff and the public.
• Leadership and supervisory ability; harmonious work with personnel.
• Patience, tact, cheerful disposition and enthusiasm.
• Willingness to travel.
• Long term care: 1 year

Responsibilities

• Answer referrals in a timely manner.
• Coordinate with physicians and discharge planners for smooth transitions to the facility.
• Market the facility to referral sources to gain new business.
• Build and maintain relationships with hospitals, physicians, social workers, discharge planners and other referral sources.
• Recruit and credential new physicians to the facility.
• Complete all admission paperwork promptly for new admissions.
• Ensure facility has all required paperwork for admission.
• Verify payer sources and ensure clinical approval prior to admission.
• Coordinate investigation/follow-through of concerns and communicate with the Administrator.
• Communicate effectively with the Administrator and follow directions.
• Resolve resident, visitor and employee concerns promptly and communicate origins of concerns.
• Meet with community organizations; promote good public relations.
• Obtain copies of insurance cards and OBRA screens for admissions.
• Perform other related duties as assigned.

Skills

Long Term Care Experience

Admissions Marketing

Leadership

Customer Relations

Willingness to Travel

Education

Bachelor’s Degree preferred

Job description

JOB DUTIES:

• Answer referrals in a timely manner
• Work with physicians and hospital discharge planners to arrange a smooth transition to the facility.
• Market the facility to referral sources to gain new business
• Build and maintain relationships with hospitals, physicians, social workers, discharge planners and other referral sources
• Recruit and credential new physicians to the facility
• Complete all admission paperwork for new admissions in a timely manner
• Ensure facility has all required paperwork for admission
• Verify payer sources and ensure referral is clinically approved prior to admission
• Receive and coordinate investigation/follow through of concerns, complaints received and communicate this information with the Administrator
• Communicate effectively and consistently with the Administrator and take directions from the Administrator
• Ensure resident, visitor and employee concerns are resolved in a timely manner and communicated to person who originated concern
• Meet with members of community organizations
• Promote good public relations within the community
• Obtain copies of insurance cards and OBRA screens for every admission
• Perform other related duties as assigned

QUALIFICATIONS

• Previous experience in Long Term Care, preferably in admissions and/or marketing
• Bachelor’s Degree preferred
• Must be able to read, write, and speak the English language in an understandable manner
• Must possess the ability to make independent decisions when circumstances warrant such action
• Must possess the ability to deal tactfully with residents, family members, visitors, personnel, government agencies/personnel and the general public
• Must possess leadership and supervisory ability and willingness to work harmoniously with all personnel
• Must have patience, tact, cheerful disposition and enthusiasm
• Must be willing to travel

Required experience:

• Long term care: 1 year

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, our company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.