Marketing Analyst: Community & Content Growth

SGS Consulting; Columbus (OH); On-site; USD 52,000 - 86,000; Full time

Job summary

SGS Consulting seeks a Community Manager to lead content creation for blogs, newsletters, and social channels, coordinating with marketing, product, and customer teams. You will develop content calendars, monitor engagement, and help shape the company’s public-facing social media strategy.

The role requires strong communication, advanced PowerPoint skills, and experience using social listening tools. You will partner with agencies to drive campaigns and optimize performance.

Qualifications

• Experience managing social media platforms or communities for brands.
• Strong understanding of social networks, analytics, and reporting.
• Ability to develop community management guidelines and documentation.
• Proficiency with presentation tools (PowerPoint) and storytelling.
• Experience coordinating with cross-functional teams and external agencies.

Responsibilities

• Manage content creation and calendars for blogs, newsletters, and social channels.
• Contribute to social media strategy and align with marketing plans.
• Collaborate with customer service and product teams to support customers.
• Provide analytics and reports; run A/B tests to optimize engagement.
• Support digital content for campaigns and ensure routing through stakeholders.

Skills

Social media management

Content creation

Analytics

PowerPoint

Sprinklr

Netbase

Sprout

Cision

On24

Leadership

Education

Bachelor's in Communications

MBA (optional)

Tools

Sprinklr

Netbase

Sprout

Cision

On24

Job description

SGS Consulting seeks a Community Manager to lead content creation for blogs, newsletters, and social channels, coordinating with marketing, product, and customer teams. You will develop content calendars, monitor engagement, and help shape the company’s public-facing social media strategy.

The role requires strong communication, advanced PowerPoint skills, and experience using social listening tools. You will partner with agencies to drive campaigns and optimize performance.