Market Research Project Manager

M3USA; United States; Remote; USD 80,000 - 110,000; Full time

Benefits offered by this job

Bonus scheme

25 days annual leave

Company bonus scheme

Group Life Cover 4x salary

Pension 4%/4% employee/employer

Vitality program

Staff discount scheme

Discounted gym membership

Job summary

M3USA is seeking an experienced Project Manager to lead international market research projects in healthcare. You will coordinate cross-functional teams, manage timelines and budgets, and ensure client satisfaction across the project lifecycle.

You will oversee programming, translations, fieldwork, and vendor coordination, providing timely updates to clients and ensuring high-quality deliverables while meeting billing and procedural standards.

Qualifications

• 2 years experience in market research project management.
• Experience in healthcare sector preferred.
• Strong time management, organizational skills and attention to detail.
• Excellent written and verbal communication.
• Proficient Microsoft Office (Excel, Outlook, Word).

Responsibilities

• Manage international market research projects through lifecycle, ensuring client satisfaction and financial goals.
• Coordinate project kick-off meetings with stakeholders to align timelines and responsibilities.
• Oversee programming, translations, overlays and testing to meet quality standards.
• Execute project launches with detailed client feedback and solution-focused approach.
• Manage fieldwork, recruitment, and vendor onboarding to ensure timely delivery and budget adherence.
• Ensure timely deliverables and billing deadlines while complying with internal procedures.

Skills

Market research project management

Healthcare market research

Time management

Client communication

Tools

Excel

Outlook

Word

Job description

Описание

About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes' Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. This role is part of MED PLANET, a Lyon based fieldwork agency and a wholly owned subsidiary of M3 Inc. MED PLANET is a leading provider of data-collection services for the pharmaceutical and healthcare industry. We specialize in conducting both qualitative and quantitative market research in France. MED PLANET provides high quality translations and transcription for healthcare fieldwork projects for the M3MR group.

Задачи

The mission of the Project Manager is to be a communication and relationship liaison between Med Planet, our clients, and other teams involved in the project’s completion. The Project Manager is responsible for managing all aspects of the project, ensuring excellent client service and delivering projects on time and within budget. This is the ideal role for someone who has experience in international market research, with focus on healthcare, fieldwork, and collaboration with all teams involved in the project. Including, but not limited to the following: Manage international market research projects through entire project lifecycle, ensuring client satisfaction and project financial goals are at core of decision making, keeping ownership of all aspects of the project, including: Project specifications review, project set up, resource planning, fieldwork and timelines planning Coordination of project kick-off meetings to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities Programming, translations, overlays and testing, ensuring quality standards and timelines are met Project launch execution and analysis, with detailed feedback to clients with a solution approach Fieldwork management, delivering timely and high quality client updates, proactively managing and monitoring project recruitment to ensure smooth and timely delivery via maximisation of internal sample, custom recruitment and partner onboarding, controlling project budget and achieving project financial goals Ensure market research participants have a positive project experience by following sampling practices, and ensuring incentive approvals and project queries are handled in timely manner Provide to client the agreed deliverables within expected timelines and quality Meet billing deadlines and goals, ensuring high adherence to internal processes Comply with M3MR groups operating procedures, and ensure all practices and systems follow the ISO Accreditation and M3MR group policies Manage and leverage relationships with vendors to facilitate accurate and timely deliverables, communications, and issue resolution.. Support the execution client service improvement plans on allocated accounts, ensuring collaboration with sales and other members of the team, and providing a consistent and solution-oriented approach across each touch point of the client journey.

Требования

Must have 2 years’ experience in market research project management, preferably in healthcare Education and Training Required: Knowledge, Skill, Ability: Be a self-motivated individual with exceptional time management, organizational skills and attention to detail. Able to work well meet deadlines and under pressure. Have exceptional written and verbal communication skills. Have strong Microsoft Office skills including Excel, Outlook, and Word. have well-developed analytical and problem-solving skills. Have the ability to work autonomously and in a team environment to successfully meet departmental objectives. Have the ability to manage multiple online research projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time. Company Disclaimer: This job description does not represent an all-exhaustive list of all functions and the employee may be required to perform additional duties as assigned by the manager and the company. The company reserves the right to revise this job description at any time. Additional Information.

Условия

• Participation a bonus scheme
• 25 days annual leave
• Participation in a company bonus scheme linked to personal and company performance
• Group Life Cover 4x salary
• Pension 4%/4% employee/employer contributions
• Vitality after probation
• Staff discount scheme
• Discounted gym membership