Market Outreach Specialist

clearesult; United States; On-site; USD 67,000 - 82,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Paid vacation, sick, personal and Par­

Paid Volunteer Time

Employee Recognition Program

Employee Assistance Program

Access to on-demand training courses

Job summary

CLEAResult is the chosen installation contractor for the Comfort Home Metro NY weatherization program, serving 1-4 unit buildings in the NYC, Westchester and Long Island service areas for Con Edison and National Grid.

The Market Outreach Specialist will act as an on-site program and company representative, recruit Participating Contractors, engage customers, and help translate outreach for non-native English speakers while tracking performance data to optimize results.

Qualifications

• 2-4 years of relevant experience.
• Bachelor's degree preferred.
• Bilingual or multilingual proficiency is asset.
• Knowledge of Weatherization, HVAC or Building Construction preferred.
• Ability to obtain certifications; training provided.

Responsibilities

• Act as local on-site program and company representative to customers and contractors; to encourage participation in the program and overcome barriers.
• Document customer and contractor interactions to adhere to program requirements. Provide input and status updates to program staff.
• Recruit new Participating Contractors to participate through tactics such as attending community business leader events/meetings.
• Coordinate the provision of or provide translation services to aid in outreach efforts targeting non-native-English-speaking community-based organizations and weatherization contractors.
• Coordinate and lead regular meetings with individual customers, contractors, and organizations, to promote the programs goals and advantages to joining and participating.
• Provide feedback through reporting from individual customers, contractors, and organizations on interactions regarding the program.
• Attend semi-annual contractor in-person events and bi-monthly webinars for Participating Contractors.
• Schedule promotional events and document customer and contractor interactions to adhere to program requirements.
• Develop and maintain contractor outreach and community event attendance schedule.
• Maintain current accounts and identify new accounts.
• Travel throughout a defined territory with limited geographic coverage or lower tier client impact.

Skills

Communication skills

Verbal communication

Organizational skills

Time management

Microsoft Office

Driver's license

Bilingual or multilingual

Weatherization knowledge

Education

Bachelor's degree preferred

Tools

Outlook

Excel

OneDrive

Mobile apps

Job description

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee - regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program - convert your recognition points into gift cards
• Employee Assistance Program - offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

CLEAResult is the chosen Installation Contractor for the jointly administered utility funded weatherization offering that will serve residential customers in 1-4 unit buildings in the Downstate New York service territories called Comfort Home Metro NY, for Consolidated Edison Company of New York, Inc. and National Grid. CLEAResult is looking for a Field Representative to ensure project acquisition targets are met by marketing the program to and recruiting Participating Contractors and customers interested in the Programs services.

The Market Outreach Specialist

will act as an in-person community organizer, scheduling and attending site visits within all of NYC and Westchester and Long Island. Key responsibilities will include acting as a program representative and attending utility sponsored trade gatherings, community outreach events held by Community Based Organizations, attending contractor training facilities meeting hosted or supported by the program, all with the goal of encouraging participation in the program. Detailed data tracking conducted by the Field Manager will also be required to identify the most effective marketing tactics and offer real-time insight into a wide variety of parameters that can be used to maximize program performance.

For this exciting career opportunity, you're a great fit if you can...

• Act as local, on-site program and company representative to customers and contractors; to encourage participation in the program and overcome barriers.
• Document customer and contractor interactions to adhere to program requirements. Provide input and status updates to program staff.
• Recruit new Participating Contractors to participate through tactics such as attending community business leader events/meetings.
• Coordinate the provision of or provide translation services to aid in outreach efforts targeting non-native-English-speaking community-based organizations and weatherization contractors.
• Coordinate and lead regular meetings with individual customers, contractors, and organizations, to promote the programs goals and advantages to joining and participating.
• Provide feedback through reporting from individual customers, contractors, and organizations on interactions regarding the program.
• Attend semi-annual contractor in-person events and bi-monthly webinars for Participating Contractors.
• Schedule promotional events and document customer and contractor interactions to adhere to program requirements.
• Develop and maintain contractor outreach and community event attendance schedule.
• Maintain current accounts and identify new accounts.
• Travel throughout a defined territory with limited geographic coverage or lower tier client impact.

QUALIFICATIONS:

• 2-4 years of relevant experience.
• Minimum education requirement: Bachelor's degree preferred.
• Bilingual or multilingual proficiency is considered an asset.
• Knowledge of Weatherization, HVAC or Building Construction preferred.
• BPI, OSHA & EPA Lead certifications preferred, yet not required; or the ability to obtain/pass skills test once hired, all training will be provided & certifications funded for the right candidate.
• Ability to explain programmatic information in an easy-to-understand way.
• Strong listening, verbal, and written communication skills
• Consistently friendly, positive, and respectful communications.
• Ability to develop and maintain positive interpersonal relationships.
• Excellent organization, record-keeping, and time management skills.
• Experience with Microsoft Office preferred, or possess the ability to learn (Outlook, Excel, OneDrive) preferred.
• Proficiency with mobile applications.
• Ability to pass level 1 and level 2 background checks and drug screening.
• Possess a valid driver's license with reliable transportation & no history of major driving infractions.

DOT Requirements

If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Compensation Range

$67,000.00 - $81,925.