Market Operations Director - TPR Massachusetts

Tenet Healthcare; Worcester (MA); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical insurance

401(k) match

Paid time off

Career development

HSAs & FSAs

Employee Assistance Program

Voluntary benefits

Job summary

Tenet Physician Resources Massachusetts seeks a Market Director of Practice Operations to oversee physician employed practices, drive operational excellence, and model the organization’s Mission, Vision and Values. Travel to Framingham, Northborough, and Natick, MA is required.

The role focuses on budgets, HR and finance oversight, regulatory compliance, and strengthening physician relationships while achieving pro-forma targets and high patient satisfaction.

Qualifications

• Five or more years of hands-on managerial experience in a medical practice, including HR and finance responsibilities.
• Bachelor’s degree or equivalent combination of education and experience.
• Demonstrated skill using MS Office products including Excel, Word, Power Point and Outlook.
• Strong leadership skills and understanding of group processes, teamwork, and site/cost center based management.
• Excellent written and verbal communication skills with the ability to establish and maintain effective relationships at all levels.
• Ability to apply policies to solve everyday problems and exercise independent judgment.

Responsibilities

• Oversee market operations for physician employed practices and align with organizational Mission, Vision and Values.
• Manage Market Operations Managers and ensure practices meet pro-forma expectations and compliance requirements.
• Collaborate with hospital A-Teams to review budgets and implement opportunities.
• Ensure regulatory compliance with OSHA, CLIA, Medi Cal, DHS and other agencies as appropriate.
• Develop goals and objectives for the market and identify new revenue streams and cost-saving methods.
• Maintain positive physician relationships while balancing financial targets and patient care quality.

Skills

Leadership

Operations management

Budgeting

Executive communication

Education

Bachelor’s degree

Tools

MS Office

Job description

Overview

Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At Tenet Physician Resources, were seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

Tenet Physician Resources - Massachusetts

The Market Director of Practice Operations will oversee all market operations for physician employed practices, and will conduct daily interactions in a way that demonstrates a positive organizational attitude and effectiveness, and models the organization’s Mission, Vision and Values. The Director will manage the Manager(s) of Market Operations and will oversee the activities in the market practices including physician human resources requirements, customer service, customer satisfaction, financial analysis, business information systems, practice profile analysis and compliance with regulatory bodies.

Local travel required to Framingham, Northborough, and Natick, MA.

Responsibilities

• Works closely with hospital A-Teams to review budgets and develop and implement new physician opportunities
• Manage physician practices to budgeted expectations
• Ensure practices are operating within Tenet compliance regulations
• Ensure all physicians and leaders understand business aspects of their practice
• Manages individual physician relationships maintaining balance between meeting pro-forma expectations and keeping the physician positive
• Develops and implements goals and objectives for the market
• Works with physician leadership to identify new lines of business, additional streams of revenue, and new methods to mitigate costs
• Ensures regulatory compliance with agencies such as OSHA, CLIA, Medi Cal, DHS and others as appropriate.

Qualifications

• Five or more years of hands-on managerial experience in a medical practice including management responsibility of all operational areas including HR and finance, as well as experience interacting with physicians and senior executives
• Bachelor’s degree or an equivalent combination of education and experience
• Demonstrated skill using MS Office products including Excel, Word, Power Point and Outlook
• Strong leadership skills and understanding of group processes, teamwork, and site/cost center based management
• Excellent written and verbal communication skills with the ability to establish and maintain effective working relationships at all levels within the organization
• Ability to apply policies and principles to solve everyday problems and deal with a variety of situations.
• Ability to establish priorities and coordinate work activities, with the ability to take initiative and exercise independent judgment, decision making and problem solving expertise
• Excellent organizational skills with the ability to gather, analyze and interpret information and make effective recommendations to senior level leaders

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Organization Description

Saint Vincent Medical Group, within Saint Vincent Physician Services, strives to provide patient-centered healthcare and invite our patients and their families to be a part of the care team as shared members in the decision-making and treatment process. Skilled physicians and a caring, compassionate staff focus on helping each patient have a positive and hassle-free experience with personalized attention. Our modern, comfortable facilities are equipped with advanced diagnostic and treatment technologies and are conveniently located.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.