Market Operations Control Leader

JPMorgan Chase & Co.; Jersey City (NJ); On-site; USD 110,000 - 160,000; Full time

Job summary

JPMorganChase in the United States seeks a Control Manager to advance compliance, risk management, and control effectiveness across Securities Operations, Asset Servicing and COAC. You will lead functional deep-dive reviews and root-cause analyses, design comprehensive control strategies, and drive data-driven improvements with Tableau, Qlik, Alteryx and Xceptor, collaborating across teams.

The role prioritizes cybersecurity awareness and continuous improvement in a dynamic, deadline-driven

Qualifications

• Experience in Security Ops, Asset Servicing or Custody Operations.
• Strong understanding of inherent risks and industry best practices for implementing effective controls.
• Proven ability to conduct functional deep dives and root cause analysis, with a track record of identifying and remediating control gaps.
• Advanced proficiency in data analysis and tech literacy, leveraging these skills to enhance control environments and interpret business needs and trends.
• Expertise in leading diverse teams, fostering a culture of continuous improvement, and aligning team performance with operational policies and precedents.
• Strong skills in internal stakeholder management, facilitating effective communication and collaboration to drive mutually beneficial outcomes.
• Strong project management skills and a commitment to operational excellence.
• Advanced analytical, problem-solving, and process re-engineering skills, with meticulous attention to detail
• Effective time management and prioritization skills; able to deliver results in a dynamic, deadline-driven environment
• Excellent verbal and written communication skills, including the ability to present complex findings and recommendations to senior stakeholders (VP/ED/MD level).
• Strong influencing and negotiation skills; able to build partnerships across Operations, Technology, Audit, and Compliance

Responsibilities

• Conduct functional deep dive reviews and risk assessments to identify, analyze, and address control gaps and emerging risks within operational processes, using the experience in asset servicing & settlements processes, controls, and market practices.
• Lead the development and implementation of comprehensive control strategies to identify and mitigate compliance and operational risks.
• Utilize advanced data and tech literacy skills to interpret business needs, identify trends, and generate innovative solutions to enhance the control environment.
• Collaborate with a diverse team, fostering a culture of continuous improvement and operational excellence, and ensuring alignment with operational policies and precedents.
• Engage with internal stakeholders, facilitating open communication and collaboration to drive mutually beneficial outcomes and uphold the integrity of our operations.
• Develop, analyze, and publish standardized control metrics; leverage business analytics tools (e.g., Tableau, Qlik) to identify trends, errors, and opportunities for process improvement.
• Implement innovative technology solutions(e.g., Alteryx, Xceptor) to automate controls, enhance data analysis, and support operational excellence.
• Manage governance and reportingof control and risk initiatives through advanced business analytics and visualization tools.
• Review significant change agenda and ensure no diminish of controls environment, assist with designing new controls where required

Skills

Security Operations

Asset Servicing

Root Cause Analysis

Data Analysis

Stakeholder Management

Project Management

Communication

Tools

Tableau

Qlik

Alteryx

Xceptor

Job description

JPMorganChase in the United States seeks a Control Manager to advance compliance, risk management, and control effectiveness across Securities Operations, Asset Servicing and COAC. You will lead functional deep-dive reviews and root-cause analyses, design comprehensive control strategies, and drive data-driven improvements with Tableau, Qlik, Alteryx and Xceptor, collaborating across teams.

The role prioritizes cybersecurity awareness and continuous improvement in a dynamic, deadline-driven