Market Director, Physician Services

Harris Regional Hospital - A Duke LifePoint Hospital; Sylva (NC); On-site; USD 180,000 - 260,000; Full time

Job summary

LifePoint Health is seeking a Physician Services Market Director to provide strategic leadership and operational oversight for multi-site physician services, driving growth, performance, and accountability across the continuum of care.

You will build strong physician relationships, develop high-performing teams, ensure financial accountability and compliance, and lead efforts to improve patient access and care coordination across facilities.

Qualifications

• Bachelor's degree in a related field required or equivalent experience.
• Demonstrated leadership in healthcare operations, physician services, or medical practice management.
• Strong understanding of physician practice operations, patient access, and continuum of care.
• Proven ability to lead multi-site or multi-practice operations with cross-location coordination.
• Experience with budget management, financial oversight, and improving operational performance.
• Knowledge of healthcare regulations, HIPAA privacy and security, quality improvement and risk management.
• Excellent communication, relationship-building, strategic planning, and problem-solving skills.

Responsibilities

• Drive strategic planning and growth for physician services across sites.
• Lead physician services operations to optimize workflows and service delivery.
• Recruit, onboard, train and develop high-performing teams.
• Strengthen physician relationships and collaboration with practice leaders and stakeholders.
• Manage departmental budgets, resources, and fiscal accountability.
• Ensure quality, compliance, and risk management across operations, including audits and regulatory standards.
• Drive operational excellence, set performance expectations, and monitor outcomes.
• Advance patient access and continuum of care through cross-functional coordination.

Skills

Leadership experience

Healthcare operations

Multi-site leadership

Budget management

HIPAA compliance

Communication skills

Strategic planning

Problem solving

Education

Bachelor's degree

Job description

Your Experience Matters

Harris Regional Hospital, Haywood Regional Medical Center, Swain Community Hospital and their associated practices are part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well‑being so you can provide exceptional care to others. As the Physician Services Market Director, you will provide strategic leadership and operational oversight for multi-site physician services, driving operational excellence, practice performance, and market growth. You will build strong physician relationships, develop high‑performing teams, and ensure financial accountability, regulatory compliance, and exceptional patient care across the continuum of care. As the

Your Experience Matters

Harris Regional Hospital, Haywood Regional Medical Center, Swain Community Hospital and their associated practices are part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well‑being so you can provide exceptional care to others. As the Physician Services Market Director, you will provide strategic leadership and operational oversight for multi-site physician services, driving operational excellence, practice performance, and market growth. You will build strong physician relationships, develop high‑performing teams, and ensure financial accountability, regulatory compliance, and exceptional patient care across the continuum of care. As the Physician Services Market Director, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How You’ll Contribute

A Physician Services Market Director who excels in this role:

• Driving Strategic Planning and Growth - Developing and implementing strategic goals, operational plans, and performance standards that align with organizational priorities and support the continued growth and success of physician services.
• Leading Physician Services Operations - Directing and evaluating departmental operations to optimize workflows, enhance service delivery, improve operational efficiency, and achieve established performance and quality objectives.
• Building and Developing High-Performing Teams - Leading recruitment, onboarding, staffing, training, performance management, and professional development initiatives while fostering a culture of accountability, collaboration, and continuous improvement.
• Strengthening Physician Relationships and Collaboration - Fostering strong partnerships with physicians, practice leaders, and organizational stakeholders to support provider engagement, address operational needs, and advance organizational goals.
• Managing Financial Performance and Resources - Developing, monitoring, and evaluating departmental budgets to ensure fiscal accountability, effective resource allocation, and alignment with organizational financial objectives.
• Ensuring Quality, Compliance, and Risk Management - Coordinating internal and external audits and ensuring departmental operations comply with applicable regulatory, legal, and ethical standards, including HIPAA privacy and security requirements, while promoting patient confidentiality, organizational compliance, and continuous quality improvement.
• Driving Operational Excellence and Accountability - Establishing performance expectations, directing and prioritizing work, monitoring departmental outcomes, resolving service concerns, and implementing improvements that enhance efficiency and service quality.
• Advancing Patient Access and the Continuum of Care - Promoting collaboration across physician services and hospital operations to strengthen care coordination, improve access to services, enhance the patient and provider experience, and support the organization’s commitment to high-quality care.

Why join us

We Believe That Investing In Our Employees Is The First Step To Providing Excellent Patient Care. In Addition To Your Base Compensation, This Position Also Offers

• Comprehensive Benefits:Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO:Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth:Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well‑being:Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development:Ongoing learning and career advancement opportunities.
• Free travel and entertainment discount program to ensure you enjoy your time away from work.

What We’re Looking For

• A bachelor’s degree in a related field is preferred; applicable work experience may be considered in lieu of education.
• Demonstrated leadership experience in healthcare operations, physician services, medical practice management, or a related field.
• Strong understanding of physician practice operations, healthcare delivery, patient access, and the continuum of care.
• Proven experience leading multi-site or multi-practice operations, with the ability to oversee multiple locations, coordinate resources, and maintain consistent operational standards and performance.
• Proven ability to lead, develop, and manage teams, including staffing, performance management, employee development, and accountability.
• Experience with budget management, financial oversight, resource allocation, and operational performance improvement.
• Knowledge of healthcare regulations, HIPAA privacy and security requirements, compliance standards, quality improvement, and risk management.
• Excellent communication, relationship-building, strategic planning, and problem-solving skills, with the ability to collaborate effectively with physicians, hospital leadership, and cross-functional teams to achieve organizational goals.

Schedule: Full-Time

EEOC Statement

“LifePoint Health is an Equal Opportunity Employer. LifePoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran