Market Manager I (Bank)/ Onsite Only

Partners Bank; Buxton (ME); On-site; USD 52,000 - 78,000; Full time

Job summary

Partners Bank seeks a Market Manager I to oversee a small branch or satellite office, driving sales, service, operations, lending, and deposits while maintaining compliance and security. The role develops new business and deposits through calls, ensuring high customer care and branch performance.

The position emphasizes leadership, coaching, and collaboration with staff to meet branch and bank goals in a community banking setting.

Qualifications

• Three to five years prior related job experience in a financial institution.
• Experience in Branch Management, Consumer Lending and Sales.
• Excellent customer relations and ability to cross-sell bank products.
• Strong communication and interpersonal skills.
• Detail oriented with solid organizational skills.
• Must be goal driven and able to adapt to change.

Responsibilities

• Develop and manage an outside calling program to generate new business and retain existing relationships.
• Balance in-branch activities with outside business development to hit goals.
• Uncover opportunities and offer appropriate banking products and services.
• Coach and mentor staff to develop sales and service skills.
• Manage staff's sales activities to support bank goals.

Skills

Customer relations

Communication

Interpersonal skills

Detail oriented

Goal driven

Adapt to change

Staff coaching

Sales mindset

Job description

Requirements

Market Manager I The Market Manager I is responsible for the administration of a small branch or satellite office including sales, service, operations, lending, deposit generation, customer service, compliance, safety and security. Develops new business activity and deposit growth through participation in business development calls. Achieves individual and branch goals sales, referrals and retention of existing account relationships. Supports and promotes the Bank's Customer Care Commitment by consistently providing a superior level of service. Job Requirements for the Market Manager I:

Requirements

Market Manager I The Market Manager I is responsible for the administration of a small branch or satellite office including sales, service, operations, lending, deposit generation, customer service, compliance, safety and security. Develops new business activity and deposit growth through participation in business development calls. Achieves individual and branch goals sales, referrals and retention of existing account relationships. Supports and promotes the Bank's Customer Care Commitment by consistently providing a superior level of service. Job Requirements for the Market Manager I:

Three to five years prior related job experience in a financial institution, preferably a banking institution. Related job experience to include: Branch Management, Consumer Lending and Sales. Excellent customer relations skills in order to sell and cross sell bank deposit and loan products. Strong communication and interpersonal skills to effectively deal with customers, coworkers and others. Detail oriented with solid organizational skills. Must be goal driven and able to adapt to change.

Specific Job Functions for the Market Manager I: Sales & Service:

Develop and manage an outside calling program focused on generating new business customers, and retaining and growing existing customer relationships. Maintain a schedule that allocates sufficient time between in branch activities and outside business development in order to achieve assigned goals. Uncover opportunities and provides customers with appropriate products and services that meet their needs. Coach and mentor staff to develop their sales and service skills. Manage staff's sales activities to support the Bank's sales and referral goals

Operations & Control

Oversee the general operation of the branch to ensure ongoing compliance with company policies, procedures, security and various governmental regulations (i.e., OFAC, HMDA, Flood, GLBA, Bank Secrecy, CIP/CDD, etc.) Responsible for ensuring branch audit and security requirements are met.

Community Involvement

Represent the bank at various community events. Maintain professional memberships in local civic, business and community organizations to enhance the Bank's market presence. Encourage staff participation in community activities.

Management

Provide leadership, supervision, coaching and mentoring to staff. Assist in the administration of various Human Resource programs (i.e., performance evaluations, hiring, disciplinary documentation, etc.)