Market Manager

Mountain View Pain Center; Phoenix (AZ); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Short-term disability

Long-term disability

Job summary

Mountain View Pain Center in Phoenix, AZ seeks a Market Manager to drive patient referrals by building relationships with attorneys, medical providers, and partners. You will lead provider marketing, events, and reputation efforts to promote MVPC’s services and coordinate across a multidisciplinary team.

The role centers on visits, relationship development, CRM management, and event coordination to expand MVPC’s reach while maintaining patient care quality and branding across channels.

Qualifications

• Bachelor’s degree in marketing/communications/PR or related field.
• 3+ years experience building partnerships with community partners.
• Strong communication and confidentiality skills.
• Ability to travel and visit client sites as needed.

Responsibilities

• Visit referring offices to troubleshoot and support issues.
• Develop and strengthen referral relationships with providers and attorneys.
• Identify client needs and provide solutions and educational opportunities.
• Maintain CRM to manage territory and partnerships.
• Create provider marketing plans and monitor ROI metrics.
• Coordinate hospitality events and represent MVPC at events.
• Address concerns promptly and maintain professional communication.
• Support MVPC reputation and social media presence.

Skills

Partnership development

Communication skills

Attention to detail

Confidentiality

Critical thinking

Organization

Multi-tasking

Independent work

Vehicle access

Education

Bachelor’s Degree in Marketing, Communications, Public Relations, or related field

Tools

CRM system

Job description

Job Details:

Job Location: Phoenix, AZ 85016, Position Type: Full Time, Salary Range: $65,000.00 - $75,000.00 Salary, About Mountain View Pain Center:

Mountain View Pain Center is a comprehensive pain management and rehabilitation practice committed to treating the whole patient with compassion, innovation, and teamwork. We blend chiropractic care, physical therapy, pain management, and acupuncture to create individualized, evidence-based treatment plans that address pain at its source.

Our collaborative, patient-centered approach ensures every patient receives coordinated care from a multidisciplinary team working together towards the goals of restoring function, improving quality of life, and promoting long-term wellness. At Mountain View Pain Center, we believe healing happens best when providers communicate, support one another, and place the patient experience at the center of everything we do.

Position Summary:

The Market Manager plays a critical role in driving patient referrals through effective relationship building with attorneys, medical providers, and other partners. This position bridges the communication gap between referring businesses and MVPC staff, ensuring seamless collaboration and patient care. Responsibilities include regular provider and law firm visits, developing referral relationships, managing marketing initiatives, and coordinating events to promote MVPC’s services. The Market Manager also contributes to reputation management and enhancing MVPC’s social presence.

Essential Duties & Responsibilities:

• Conduct regular visits to referring business offices to troubleshoot, support, and manage any reported issues.
• Develop and strengthen relationships by promoting MVPC’s services and specialists.
• Identify referring business needs and provide solutions, including educational opportunities, practice support, and patient-centered strategies.
• Maintain and effectively utilize a Customer Relationship Management (CRM) system to manage territory and communicate with referring partners.
• Create and execute strategic provider marketing plans, balancing profitability with budget limitations.
• Establish and track ROI metrics to measure the success of referral efforts and increase patient referrals.
• Coordinate hospitality events such as scheduling meetings and providing food for breakfast, lunch, or dinner meetings.
• Represent MVPC at industry mixers and trade shows by setting up and staffing booths, engaging with visitors, and distributing educational materials and promotional items.
• Address patient and referring business concerns promptly and professionally.
• Support reputation management efforts and enhance MVPC’s social media presence.
• Perform other related duties as assigned.

Qualifications: Minimum Experience & Qualifications:

• Bachelor’s Degree in Marketing, Communications, Public Relations, or related field
• 3+ years experience building partnerships with community partners
• Strong attention to detail with an eye for accuracy
• Strong communication skills
• Ability to maintain confidentiality related to sensitive company and employee information
• Critical thinking, problem solving, and organization skills
• Ability to multi-task and prioritize in a busy, fast-growth environment.
• Ability to work independently with little supervision
• Access to a reliable vehicle for client visits

Work Location:

AZ Corporate Office, Onsite with Frequent Client Visits

Salary Range:

$65,000 to $75,000 annually

Benefits:

• 401(k) matching
• Dental, Health and Vision insurance
• Life insurance
• Paid time off
• Short and Long term disability