Market Manager

ManpowerGroup; Buffalo (NY); On-site; USD 75,000 - 125,000; Full time

Benefits offered by this job

401K with company match

20 days PTO

Medical, Dental, Vision insurance

Gym membership discounts

Pet insurance

Job summary

ManpowerGroup in Buffalo, NY is seeking a Market Manager to lead local branch operations, drive sales growth, and manage client relationships. You’ll focus on recruiting leadership, workforce planning, and executing strategic staffing solutions across accounts.

The role emphasizes P&L responsibility, client visits, and high-volume recruiting support, with a requirement to be onsite five days a week and travel locally as needed. Competitive benefits and a strong culture are highlighted.

Qualifications

• Sales: 2 years selling a solution/service industry.
• Education: Bachelor’s degree or equivalent.

Responsibilities

• Drive market growth through strategic sales initiatives and client engagement.
• Maintain consistent client engagement at locations to ensure service alignment.
• Lead and develop recruiters to meet performance goals and manage a P&L.
• Oversee branch operations, compliance, and KPI reporting.
• Collaborate with recruiters to ensure timely, high-quality placements.

Skills

Sales

People management

Client development

Education

High school diploma

Bachelor’s degree or equivalent

Job description

Build your career with Manpower as we connect human potential to the power of business. Through regular, honest, and meaningful career conversations, and other tools designed to guide self-discovery, we'll help you become an expert in Market Management and forge a career path that's right for you. All while:

What’s In It For You

• Working with our exceptional clients. From Fortune 500 clients to transformational start-ups, our team helps some of the world's most impactful, innovative, and recognizable organizations.
• Getting the rewards you deserve. Our compensation includes a culture that recognizes and celebrates the contribution of our colleagues in meaningful ways that support their well-being and lifestyle, including:
  • Competitive base salary
  • Comprehensive benefits include Medical, Dental, Life, Vision and Disability insurance
  • 401K with a Company match
  • 20 days paid time off
  • Gym membership discounts
  • Pet insurance
• Being part of an inspiring culture. We value and encourage the broad range of perspectives and capabilities our employee diversity brings to our organization and to our stakeholders. Fostering an inclusive culture is about more than just policies - it’s about making sure that we create an environment where talent from all backgrounds can thrive and feel comfortable so they can advance their careers and our business.
  • Our six Business Resource Groups are just one way our employees can continue to build our culture of diversity, equity, inclusion and belonging.
  • We are consistently recognized for our diversity as a Best Place to Work for Women, Inclusion, Equality and Disability, and in 2021 ManpowerGroup was named one of the World's Most Ethical Companies for the 12th year - all confirming our position as the brand of choice for in-demand talent.
• Building your Career with Purpose!
  • We know your continued development fuels our future success. We’ll help you grow into an expert in your field. Afterall, unlocking talent is what we do. With training, coaching and mentoring opportunities, we empower our employees with the tools they need to reach their professional goals.

How You’ll Make an Impact as a Market Manager

The Market Manager leads one or more local Manpower convenience branch(es) including all staffing operations and the P&L for their assigned market. The Market Manager has a strong focus on client engagement, sales growth, and driving team performance.

Making an Impact:

Sales & Business Development

• Drive market growth through strategic sales initiatives, utilizing all applicable sales enablement technology
• Identify and pursue new business opportunities through networking, cold outreach, and market analysis.
• Prepare and present customized staffing solutions, pricing models, and service proposals.

Client Engagement & Onsite Presence

• Maintain consistent engagement at client locations to foster strong relationships and ensure service alignment.
• Conduct client visits to assess satisfaction, identify needs, and provide proactive support.
• Serve as the primary liaison for client communications, issue resolution, and workforce planning.

People Leadership:

• Manage daily branch operations, ensuring compliance, efficiency, and service excellence.
• Lead and develop a team of recruiters to meet defined performance goals
• Monitor and report on market KPIs, identifying opportunities for improvement and growth.
• Collaborate with recruiters to ensure timely and high-quality candidate placements.
• Support high-volume recruiting efforts and workforce scaling for client accounts as needed, utilize all internal enablement tools/teams.
• Model Our Standards in all interactions with teams and direct reports and foster a culture of inclusivity and innovation.
• Ensure compliance with employment laws and company policies, addressing employee relation issues as needed.
• Thought leadership looked to in the community as a workforce solutions expert, consistently leveraging all of ManpowerGroup solutions to enhance our brand reputation in the local market.

Your Typical Day/Other Key Details:

A Typical Day in the Role:

• This is a sample of a typical day, but Market Managers should expect variations in their day-to-day, as the role requires flexibility and adaptability.
• Team Huddle: Kick off the day with a quick stand-up meeting to review daily goals, recruiter pipelines, and performance metrics.
• Client Site Visit: Head to a client location to check in with supervisors, review workforce performance, and discuss upcoming staffing needs.
• Sales Outreach: Conduct prospecting calls or meetings with potential clients to pitch staffing solutions and work toward monthly sales goals.
• Networking: Attend a local business networking event with a client to strengthen relationships.
• Internal Coaching & Development: Meet with recruiters individually, to review candidate pipelines, troubleshoot challenges, and ensure progress toward stated goals/KPIs.
• Reporting & Planning: reviewing KPIs, updating systems, and planning for the next day’s client visits and sales activities.
• Market Operations: Manage team schedules, reporting, coordination and compliance

In Office Requirements:

• This role is required to be onsite in branch offices 5 days per week to support Recruiters and ensure our locations are open for our clients, candidates and associates.

Additional Requirements:

• Must possess a valid driver’s license and maintain a clean driving record.
• Ability to travel locally to client sites and networking events on a regular basis.
• Daily driving for onsite client engagement and business development activities.
• Reliable transportation to support frequent travel between branch office(s) and client locations.

Availability Requirements:

• Must be flexible and available outside of standard business hours to support client needs, urgent staffing requests, or employee issues.
• May be required to respond to after-hours calls, texts, or emails related to active placements or client escalations.
• Will occasionally need to visit client sites during off-shifts (e.g., early mornings, evenings, weekends) to ensure service coverage and engagement.
• Ability to adjust schedule as needed to meet business demands and maintain high levels of client satisfaction.

What you’ll bring with you

• AKA candidate requirements:
  • Sales: 2 years selling a solution / in a service industry
  • Management: 2 years demonstrated people and/or project management experience (people management preferred but not required)
  • Education: High school diploma or equivalent
• We are also looking for individuals with these capabilities:
  • Recruiting: In-depth knowledge of or expertise in the staffing industry or full life-cycle recruitment
  • Operations: Experience managing a P&L
  • Education: Bachelor’s degree or equivalent

The base salary range for this position is between $75,000 and $125,000 is dependent upon knowledge, skill, and ability ad full time employment.

About Us

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis and Talent Solutions – creates substantially more value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. For more information, visit www.manpowergroup.com.

Manpower® is a global leader in contingent staffing and permanent recruitment. Through our expertise in talent resourcing and workforce management, we provide rapid access to a highly qualified and productive pool of candidates. In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. For more information about Manpower, visit www.manpower.com.

Our Commitment

ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status.

A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals.

Reasonable accommodation during the interview process can be provided. Contact [e-mail] for assistance.