Market Leader: Drive Guest Experience & Growth

Cajun Funding Corp; Indianapolis (IN); Presencial; USD 65.000 - 95.000; Jornada completa

Descripción de la vacante

Church's Chicken is seeking a Market Leader to oversee multiple restaurant locations, delivering high-quality, value-driven dining experiences with fast, accurate service in a clean, safe environment. You will drive guest satisfaction, manage operations, and ensure each location meets budgeted targets.

Lead a talented management team, recruit and develop talent, uphold brand standards, and implement programs to improve safety, cleanliness, and profitability across markets.

Formación

• High school diploma or equivalent required. College or industry related training preferred.
• Must have access to a vehicle, possess valid driver’s license, and provide proof of insurance.
• Must be eligible to work in the United States.
• Working knowledge of PCs and Microsoft Office and industry related software platforms.
• Must have working knowledge of labor cost reporting, operating statements, and other business related reporting.
• Knowledge and/or passion of the restaurant business.

Responsabilidades

• Provides Inspired Leadership: Positive advocate for Church’s and inspires market team members to demonstrate, communicate, and live Church’s vision, mission, purpose, and core values.
• Creates a World Class Guest Experience: Build management team understanding and commitment to guest service standards; ensure speed, accuracy, cleanliness, and food quality standards exceed guest expectations.
• Manages Sales: Establish location performance targets and regularly measure results making adjustments as needed.
• Builds Talented Management Teams: Consistently source the market for qualified talent; effectively assess and measure employee skills and developmental needs utilizing performance data, performance documentation, and personal observations; provide consistent, specific, measurable performance feedback to all team members.
• Manages Operational Execution and Expense Control: Manages compliance to labor scheduling guidelines; regularly reviews critical operating reports and identifies opportunities to support achieving budget; review and reconcile bank deposit discrepancies; review food cost reports and resolve discrepancies.
• Delivers Exceptional Brand Standards, Cleanliness and Safety: Ensure all internal and external restaurant areas follow standard safety rules and are compliant with security practices; conducts regularly scheduled restaurant visits with the management team to evaluate restaurant conditions and develops improvement plans when necessary; react quickly to product safety recalls and follows up for 100% compliance in assigned locations.
• Performs other duties as assigned.

Conocimientos

Critical Thinking

Influencing

Initiative

Creativity

Execution

Negotiation

Relationship Management

Educación

High school diploma or equivalent

College or industry related training preferred

Herramientas

Microsoft Office

Descripción del empleo

Church's Chicken is seeking a Market Leader to oversee multiple restaurant locations, delivering high-quality, value-driven dining experiences with fast, accurate service in a clean, safe environment. You will drive guest satisfaction, manage operations, and ensure each location meets budgeted targets.

Lead a talented management team, recruit and develop talent, uphold brand standards, and implement programs to improve safety, cleanliness, and profitability across markets.