Market Leader

Church's Texas Chicken; Philadelphia (Philadelphia County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Tuition assistance

Disability insurance

Paid maternity leave

Job summary

A major fast food restaurant chain is looking for a Market Leader to oversee operations across multiple locations in Philadelphia. The ideal candidate will provide inspired leadership, manage guest experiences, control expenses, and cultivate future talent. A high school diploma is required, with a preference for additional training. Strong organizational skills and a passion for the restaurant industry are essential. The position is full-time and comes with comprehensive benefits including medical and vision insurance, 401(k), and tuition assistance.

Qualifications

• High school diploma or equivalent required; college or industry related training preferred.
• Valid driver's license and proof of insurance required.
• Must be eligible to work in the United States.
• Working knowledge of labor cost reporting and operating statements.
• Passion for the restaurant business.
• Interest in the restaurant business.

Responsibilities

• Provide superior experience for all restaurant guests.
• Control expenses to budget levels.
• Manage operational execution and expense control.
• Ensure compliance with safety and cleanliness standards.
• Develop future talent to support organizational growth.
• Ensures compliance with safety, sanitation, and security standards.
• Performs other duties as assigned.

Skills

Leadership

Guest service

Talent development

Operational excellence

Cost control

Budgeting

Safety compliance

Education

High school diploma or equivalent

College or industry related training

Tools

Microsoft Office

Industry software platforms

Job description

The Church’s Market Leader is a dynamic leader who is passionate about providing our guests a high quality, value-oriented dining experience with friendly, quick, accurate service in a clean and safe environment. The Market Leader is responsible and accountable for all of the business activities in multiple restaurant locations, specifically to:

• Provide superior and memorable experience for all restaurant guests.
• Build a talented restaurant management team focused on solid execution of operational and food preparation standards.
• Control expenses to budget or better.
• Create a culture focused on executing operations excellence for cleanliness and service.
• Develop future talent to support organizational growth.

Key Duties/Responsibilities

• Provides Inspired Leadership: Positive advocate for Church’s and inspires market team members to demonstrate, communicate, and live Church’s vision, mission, purpose, and core values.
• Creates a World Class Guest Experience: Build management team understanding and commitment to guest service standards; ensure speed, accuracy, cleanliness, and food quality standards exceed guest expectations.
• Manages Sales: Establish location performance targets and regularly measure results making adjustments as needed.
• Builds Talented Management Teams: Consistently source the market for qualified talent; effectively assess and measure employee skills and developmental needs utilizing performance data, performance documentation, and personal observations; provide consistent, specific, measurable performance feedback to all team members.
• Manages Operational Execution and Expense Control: Manages compliance to labor scheduling guidelines; regularly reviews critical operating reports and identifies opportunities to support achieving budget; review and reconcile bank deposit discrepancies; review food cost reports and resolve discrepancies.
• Delivers Exceptional Brand Standards, Cleanliness and Safety: Ensure all internal and external restaurant areas follow standard safety rules and are compliant with security practices; conducts regularly scheduled restaurant visits with the management team to evaluate restaurant conditions and develops improvement plans when necessary; react quickly to product safety recalls and follows up for 100% compliance in assigned locations.
• Performs other duties as assigned.

Position Requirements (Education, Qualifications, Experience)

• High school diploma or equivalent required. College or industry related training preferred.
• Must have access to a vehicle, possess valid driver’s license, and provide proof of insurance.
• Must be eligible to work in the United States.
• Working knowledge of PCs and Microsoft Office and industry related software platforms.
• Must have working knowledge of labor cost reporting, operating statements, and other business-related reporting.
• Knowledge and/or passion of the restaurant business.

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Management

Industries

Restaurants

Benefits

• Medical insurance
• Vision insurance
• 401(k)
• Tuition assistance
• Disability insurancePaid maternity leave