Market Leader

Builtwell Bank; Cleveland (OH); On-site; USD 55,000 - 90,000; Full time

Job summary

Builtwell Bank is seeking a Market Leader for the Downtown Cleveland branch to lead staff, grow profitable customer relationships, and manage day-to-day operations. You will be responsible for hiring, coaching, and conducting performance reviews, while driving growth through outside sales and a strong community presence.

The Market Leader will uphold bank policies, ensure compliance, and deliver exceptional customer service, balancing day-to-day management with long-term branch performance.

Qualifications

• Excellent communication skills (critical thinking and listening)
• Demonstrated successful sales and sales management experience
• Ability to learn and follow financial center operation and security procedures

Responsibilities

• Represent Builtwell Bank with integrity inside the branch and in the community, and ethically work within established policies and procedures while delivering world class customer service
• Maintain an operationally efficient and compliant branch while growing the customer base of the financial center
• Conduct outside sales efforts to generate new business clients, while retaining and deepening existing consumer and small business relationships
• Provide leadership and staff development by coaching and teaching Builtwell Bank’s retail sales process
• Develops and maintains a leadership role in the community through strategic community involvement to expand opportunities for business development

Skills

Communication

Sales experience

Leadership

Compliance awareness

Education

High school diploma or GED

Job description

Downtown Cleveland Branch
Cleveland, TN 37311, USA

Description

As a Builtwell Bank (BWB) Market Leader, you would be infinitely more than just a branch manager. You Will be a LEADER in the branch and a LEADER in the market where the financial center resides. BWB Market Leaders lead branch staff in developing and retaining long-term, profitable customer relationships while maximizing financial center growth by managing both the day to day operations and long term performance of the financial center and its employees. Market Leaders hire, coach, conduct performance reviews and provide performance counseling for employees as needed. They also drive financial center growth by demonstrating strong individual sales performance and building a diverse and profitable network of centers of influence within the community they serve.

Job Duties and Primary Responsibilities:

Market Leader responsibilities include, but are not limited to the following:

• Represent Builtwell Bank with integrity inside the branch and in the community, and ethically work within established policies and procedures while delivering world class, second to none customer service.
• Maintain an operationally efficient and compliant branch while growing the customer base of the financial center.
• Conduct outside sales efforts that align with market opportunity to generate new business clients, while retaining and deepening and enhancing existing consumer and small business relationships.
• Provide leadership and staff development by demonstrating and coaching and teaching Builtwell Bank’s retail sales process.
• Develops and maintains a leadership role in the community through strategic community involvement to further enhance Builtwell Bank’s image and expand opportunities for business development.

Required Qualifications

• High school diploma or GED

Skills and Competencies

• Excellent communication skills (critical thinking and listening skills)
• Demonstrated successful sales and sales management experience.
• Ability to learn and follow financial center operation and security procedures.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.