Market Intelligence Manager / Sr Manager

Whatnot; Los Angeles (CA); Hybrid; USD 138,000 - 153,000; Full time

Benefits offered by this job

Health Insurance

401k match

Work From Home stipend

Home office setup allowance

Cell phone/internet allowance

Parental leave

Job summary

Whatnot is seeking a Market Intelligence Manager/Senior Manager to lead how we understand livestream shopping and adjacent markets. You will turn fragmented data into a trusted market picture, guiding decisions on product, pricing, and customer experience across teams.

You'll partner with data engineering, analytics, sales, product, marketing, and leadership to ensure we act on timely, insightful market signals. Remote-friendly with US hub options.

Qualifications

• Bachelor's degree in Business, Economics, Data Analytics, or a related field.
• 5-6+ years of experience in consulting, investment banking/private equity, a fast-growing startup, or a similarly rigorous analytical environment.
• Strong analytical rigor with SQL and end-to-end data infrastructure ownership.
• Proven ability to influence cross-functionally and drive change.
• Curious about livestream shopping market trends across multiple dimensions.
• Fluency in using AI tools for problem-solving and execution.
• Experience building dashboards and reports for senior stakeholders.
• Experience managing external vendor relationships and data quality.
• Strategic thinker with methodical execution in fast-moving environments.

Responsibilities

• Own market understanding to guide product, pricing, and customer experience decisions.
• Turn fragmented data into a trusted market picture and identify opportunities.
• Collaborate with data engineering, analytics, sales, product, marketing, and leadership.
• Develop and maintain dashboards and reports for varied audiences.
• Assess competitor and adjacent market trends to inform strategy.

Skills

SQL

Data analytics

Dashboards

Tableau

Sigma

Hex

Cross-functional influence

Python

Market research

Education

Bachelor's degree in Business, Economics, Data Analytics, or related field

Tools

Sigma

Hex

Tableau

Python

Job description

Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

Role

At Whatnot, we are deeply focused on building the best possible experience for both buyers and sellers. To support this work, we must understand how the buyer and seller experience on Whatnot compares to the experience at other livestream shopping marketplaces and adjacent marketplaces. That's what this role is for. The Market Intelligence Manager / Senior Manager owns how Whatnot understands the livestream shopping market and adjacent markets, so we always have an accurate understanding of where we can improve our buyer and seller experience to stand out. This role is equal parts builder and advisor: turning fragmented and noisy data into a trusted picture of the market, and spotting what's coming next before it becomes urgent. You'll work closely with people across the organization - including data engineering, analytics, sales, account management, product, marketing, and senior leadership - to make sure Whatnot always has the data to back decisions that impact product, pricing, and customer-experience decisions.

We offer flexibility to work from home or from one of our global office hubs, and we value in‑person time for planning, problem‑solving, and connection. Team members in this role must live within commuting distance (50 miles) of our Los Angeles, Seattle, San Fran or New York hubs.

You

• Bachelor's degree in Business, Economics, Data Analytics, or a related field
• 5-6+ years of experience in consulting, investment banking/private equity, a fast‑growing startup, or a similarly rigorous analytical environment
• Strong analytical rigor — you're strong with SQL and have comfort owning data infrastructure end-to-end (not just querying others’ tables); tools like Sigma, Hex, or Tableau are a strong plus
• Demonstrated ability to work and influence cross-functionally. You are proactive, great at communicating with different audiences and can bring stakeholders on‑board. You seek out and have a track record for driving change and impact in a fluid, unstructured working environment.
• Curious to learn about different parts of the livestream shopping market and how the market is trending across numerous dimensions (e.g., product, pricing, policy)
• Fluency in using AI tools to enhance problem‑solving, analysis, and execution across a wide range of business challenges
• Experience building and maintaining dashboards and reports for varied audiences, including senior/executive stakeholders
• Experience managing external vendor relationships, including ongoing data quality management
• Ability to think strategically and execute methodically in a fast‑moving, ambiguous environment

Nice to Have

• Experience with live commerce, e‑commerce, resale, or other two‑sided marketplace platforms
• Familiarity with social commerce or gig/on‑demand marketplaces and how to make sense of imperfect third‑party data about them
• Experience with Python or similar for data collection, cleaning, or classification workflows
• Prior experience working in a market intelligence function

Benefits

• Generous Holiday and Time off Policy
• Health Insurance options including Medical, Dental, Vision
• Work From Home Support
  • Home office setup allowance
  • Monthly allowance for cell phone and internet
• Care benefits
  • Monthly allowance for wellness
  • Annual allowance towards Childcare
  • Lifetime benefit for family planning, such as adoption or fertility expenses
• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
• Monthly allowance to dogfood the app
  • All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
• Parental Leave
  • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Compensation Range: $138K - $153K