Market Grille Customer Associate

Hy-Vee, Inc.; Watertown (CT); On-site; USD 18,000 - 23,000; Full time

Job summary

Hy-Vee, Inc. is seeking a Market Grille Clerk to serve fresh, made-to-order food and deliver a welcoming customer experience at the Market Grille counter. You’ll stay on top of orders, handle food safely, and work with a team to ensure quality and service.

The role emphasizes friendly customer service, order accuracy, and maintaining clean, sanitary work areas, with training provided and opportunities to assist in other store areas as needed.

Qualifications

• No education requirement; Hy-Vee provides training.
• Six months or less of related work experience; prior food service experience is a plus.

Responsibilities

• Provide prompt, friendly customer service, greeting customers with a smile, learning their names, and going the extra mile to make every visit a positive one
• Take customer orders at the Market Grille counter and answer the telephone promptly, providing helpful service including taking product orders
• Review daily orders, anticipate product needs, and prepare and replenish product as necessary
• Pull product from the cooler or freezer to prepare for cooking and ensure an adequate food supply is ready and on hand
• Handle food safely and review the status and appearance of food for freshness at all times
• Maintain a clean, sanitary work area throughout your shift
• Check in product, put product away, and review invoices as needed
• Run the department register, receive payment, and make change where applicable
• Remove trash in a timely manner and wash dishes as necessary
• Price and order product and deliver orders as needed
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Assist in other areas of the store as needed and take on special projects as assigned
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
• Report to work when scheduled and on time

Skills

Customer service

Teamwork

Food safety

Instruction following

Job description

Hy-Vee, Inc. is seeking a Market Grille Clerk to serve fresh, made-to-order food and deliver a welcoming customer experience at the Market Grille counter. You’ll stay on top of orders, handle food safely, and work with a team to ensure quality and service.

The role emphasizes friendly customer service, order accuracy, and maintaining clean, sanitary work areas, with training provided and opportunities to assist in other store areas as needed.