Market Data & Access Reliability Engineer – Associate or VP

Natixis Corporate & Investment Banking; New York (NY); Presencial; USD 110 000 - 180 000; Tempo integral

Resumo da oferta

Natixis Corporate & Investment Banking in New York seeks a Market Data & Access Support Engineer to join the Global Market Risk IT Monitoring team. The role supports proactive monitoring, maintenance, and Level 2 production support for market data platforms including RTDS/TREP and B-PIPE, plus access/connectivity infrastructure.

The position can be filled at Associate or Vice President level depending on experience; travel and cooperation with Head Office and regional teams may be involved.

Qualificações

• Bachelor’s degree in computer science, MIS, or a related technical field.
• 2–5 years for Associate or 5–10 years for VP.
• Strong understanding of market data technologies, their design, engineering, and troubleshooting.
• Familiarity with ITIL concepts and practices.
• Experience with LSEG Refinitiv RTDS (TREP), TIBCO Rendezvous and Rendezvous Router, Bloomberg systems including Terminal, APIs, and B-PIPE.
• Familiarity with market access systems such as Tradeweb, ION, or Fidessa.
• Windows 10/11, Windows Server, and Red Hat Linux.
• Knowledge of UNIX shell scripting; PowerShell and Python a plus.
• Networking basics including firewalls, routing, proxies, multicast.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong customer service and clear written/verbal communication.

Responsabilidades

• Proactively monitor market data and access infrastructure using Geneos and Grafana for high availability and low latency.
• Identify, investigate, and elevate performance and connectivity issues before they affect the business.
• Provide Level 2 support for RTDS/TREP, Bloomberg B-PIPE, Server APIs, and messaging systems like TIBCO Rendezvous; manage incidents in ServiceNow.
• Maintain and update support documentation, runbooks, and troubleshooting guides.
• Plan and execute upgrades and maintenance; coordinate with local and global infrastructure teams; maintain Jira backlog and Confluence docs.

Conhecimentos

Market data systems knowledge

ITIL familiarity

Windows & Linux

Scripting (Python/PowerShell)

Communication skills

Formação académica

Bachelor’s degree

Ferramentas

RTDS/TREP

TIBCO Rendezvous

Bloomberg B-PIPE/API

Tradeweb/ION/Fidessa

Jira/Confluence/ServiceNow

Descrição da oferta de emprego

Natixis Corporate & Investment Banking in New York seeks a Market Data & Access Support Engineer to join the Global Market Risk IT Monitoring team. The role supports proactive monitoring, maintenance, and Level 2 production support for market data platforms including RTDS/TREP and B-PIPE, plus access/connectivity infrastructure.

The position can be filled at Associate or Vice President level depending on experience; travel and cooperation with Head Office and regional teams may be involved.