Market Area Coordinator

Ford Motor Company; Allen Park (MI); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Market Area Coordinator to support innovative Ford Tech programs and improve technician retention. This remote-based role requires a strong automotive service background and project management skills. You will coordinate events, manage technician recruitment, and work closely with regional teams to achieve goals. The company offers flexible work options and a range of benefits, including immediate medical coverage, tuition assistance, and paid time off. If you're passionate about shaping the future of mobility and have a knack for problem-solving, this is the perfect opportunity for you.

Benefits

Immediate medical, dental, vision, and prescription coverage

Family care days and paid parental leave

Vehicle discounts for employees and family

Tuition assistance

Employee resource groups

Paid community service time

Paid time off with options to purchase additional vacation

Qualifications

• 2+ years' experience in event activation and automotive service.
• Strong understanding of dealership parts and service operations.

Responsibilities

• Coordinate with regional teams to achieve technician count goals.
• Manage market area event calendar and facilitate events.
• Support technician recruiting and retention initiatives.

Skills

Event Activation

Automotive Service Technical Background

Project Management

Communication Skills

Problem-Solving

Education

Bachelor's Degree

Tools

MS Office

WebEx

SharePoint

Job description

Market Area Coordinator

At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our plans for the future of mobility, we offer a variety of opportunities to accelerate your career as you help us shape tomorrow’s transportation.

The Central Market Area Coordinator (MAC) will support the New Ford Tech programs, Mobile Service, Ford Pro Elite, and assist Technical Placement Specialists in their designated market area. The MAC must have a strong understanding of Ford Service Capacity and its impact on our bottom line. The primary focus is to improve Technician Count and support dealer efforts in technician retention.

This is a remote-based role; candidates must reside in Detroit, MI. Travel of up to 60% is required.

Qualifications

You'll have…

• Bachelor's degree required
• 2+ years' experience in event activation
• 2+ years automotive service technical background
• Ability to relocate and travel regularly (weekly)
• Strong understanding of Dealership Parts and Service Operations
• Knowledge of technician productivity and service capacity constraints
• Project/program management experience and business acumen
• Proven ability to work independently, follow through, and solve problems quickly

Even better, you may have…

• Self-starter capable of operating independently and adapting to dynamic situations
• Excellent communication and collaboration skills
• Ability to meet duties and objectives with minimal supervision
• Strong project management and organizational skills
• Proficiency with MS Office, WebEx, SharePoint, etc.
• Strategic and creative thinking skills
• Understanding of PTS and STARS systems
• Strong presentation skills
• Ability to prioritize tasks effectively

We encourage applicants who believe they can bring value to Ford Motor Company, even if they don't meet every requirement.

We offer flexible work options, including:

• Immediate medical, dental, vision, and prescription coverage
• Family care days, paid parental leave, and other family benefits
• Vehicle discounts for employees and family
• Tuition assistance
• Employee resource groups
• Paid community service time and holidays
• Paid time off with options to purchase additional vacation

This position is salary grade 7-8. For more information on salary and benefits, visit: https://fordcareers.co/GSRnon-HTHD

Visa sponsorship is not available for this position.

Responsibilities

What you'll do…

• Coordinate with regional teams to achieve technician count goals
• Manage and review the market area event calendar
• Facilitate and support market area events (career fairs, NHRA events, etc.)
• Assess program needs and partner with Ford Tech programs to promote dealerships as destinations for students/technicians
• Support technician recruiting and retention initiatives
• Lead for Top Techs+ and Tech Connect Program, providing training and support
• Support Ford Pro Elite dealer efforts to build technician pipelines
• Assist onboarding of new TPS in the market, including travel support
• Lead tech recruiting, recognition, and retention efforts, providing monthly performance reports
• Manage technician count and placement objectives, including event support, program utilization, retention, and engagement performance metrics