Maritime Vessel Boarding & Operations Associate

T. Parker Host; Houston (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Host Agency, LLC in Houston, TX is seeking an Associate, Operations. This entry-level role supports vessel operations, coordinating pilots, tugs, linesmen, and port services to ensure safe, efficient port calls.

You will liaise with multiple maritime stakeholders, handling field and office communications, and adapt to 24/7 port schedules. Ideal candidates have customer service experience, strong communication skills, and a readiness to work flexible hours including nights and weekends as needed.

Qualifications

• Prior customer service experience is required; agency experience is a plus.
• Must have valid driver's license and clean driving record.
• Strong verbal and written communication skills.
• Self-motivated and able to multi-task in a dynamic environment.
• Analytical and problem-solving abilities are essential.
• Ability to manage high volumes of electronic communications, in office and in the field.

Responsibilities

• Boarding of vessels at marine facilities and mid-stream locations.
• Coordinate berthing assignments and order pilots, tugs, and linesmen.
• Arrange vessel husbandry services within approved funding.
• Provide timely responses to email requests for ships and office traffic.
• Draft, execute, and dispatch commercial documentation accurately.

Skills

Customer service

Agency experience

Driver's license

Verbal communication

Written communication

Multi-tasking

Analytical thinking

Problem solving

Email management

Evenings/weekends

US port operations

ASBA certification

Job description

Host Agency, LLC in Houston, TX is seeking an Associate, Operations. This entry-level role supports vessel operations, coordinating pilots, tugs, linesmen, and port services to ensure safe, efficient port calls.

You will liaise with multiple maritime stakeholders, handling field and office communications, and adapt to 24/7 port schedules. Ideal candidates have customer service experience, strong communication skills, and a readiness to work flexible hours including nights and weekends as needed.