Maritime Boarding Agent – Entry-Level Operations

T. Parker Host Career Center; Mobile (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

T. Parker Host is seeking an entry-level Operations Coordinator to support vessel operations and port calls. You will liaise with pilots, tug crews, linemen, and regulatory agencies to ensure safe, efficient vessel movements while in port.

The role offers field and office exposure with a flexible schedule, including nights and weekends as needed. You will handle communications, documentation, and on-call duties, collaborating with teams across ports.

Qualifications

• Prior customer service experience required.
• Must have valid driver's license with clean driving record.
• ASBA agency certification or willingness to obtain within first three months of employment.
• Strong interpersonal and written communication skills are essential.

Responsibilities

• Board vessels at marine facilities and mid-stream locations.
• Coordinate berthing and order pilots, tugs, and linesmen for vessels.
• Coordinate and order vessel husbandry services within funding limits.
• Provide timely responses to email requests for ships and general office traffic.
• Draft, execute, and dispatch commercial documentation with timeliness and accuracy.
• Remain on call and ready to respond to vessel requirements after hours.
• Travel to other ports to provide operations support as required.
• Assist in training and onboarding of new team members.

Skills

Customer service

Communication

Multitasking

Analytical thinking

Problem solving

Email management

Driver's license

Agency experience

Education

ASBA agency certification

Job description

T. Parker Host is seeking an entry-level Operations Coordinator to support vessel operations and port calls. You will liaise with pilots, tug crews, linemen, and regulatory agencies to ensure safe, efficient vessel movements while in port.

The role offers field and office exposure with a flexible schedule, including nights and weekends as needed. You will handle communications, documentation, and on-call duties, collaborating with teams across ports.