MarineQuest Registration, Marketing & Communications Associate

University of North Carolina Wilmington; Wilmington (NC); On-site; USD 45,000 - 50,000; Full time

Job summary

The University of North Carolina Wilmington is seeking a MarineQuest Registration, Marketing & Communications Associate to oversee participant registration, marketing strategy, and program assessment tools. The role serves as the technical administrator for the online registration system, manages daily customer operations, and executes multi-channel marketing campaigns across campus and community partners.

This year-round position collaborates with university partners, maintains website content

Qualifications

• Bachelor's degree or equivalent combination of training and experience.
• Experience with Cascade/WordPress/Wix for website development and management.
• Proficiency with Adobe Professional software and Microsoft Office (Excel).
• Proficiency with graphics manipulation software.
• Ability to take quality digital photos.
• Some HTML coding for email blasts (MailChimp or similar).
• Familiarity with Qualtrics, Google Docs or similar tools.

Responsibilities

• Serve as technical administrator for online registration system.
• Manage daily customer operations and multi-channel marketing campaigns.
• Maintain website content and SEO.
• Develop targeted promotional strategies based on market research.
• Collaborate with university partners and administer survey tools.
• Ensure data security and privacy of participant information.

Skills

Registration management

Marketing strategy

Customer operations

SEO

Cross-functional collaboration

Education

Bachelor's degree

Tools

Cascade CMS

WordPress

Wix

Adobe Creative Suite

Microsoft Excel

Graphic design software

HTML coding

MailChimp

Qualtrics

Google Docs

Job description

Benefits of Working at UNCW

At the University of North Carolina Wilmington, we are driven by a clear purpose: to empower student success, advance innovation, and strengthen the communities we serve. Guided by our strategic vision and commitment to excellence, UNCW offers a dynamic and collaborative environment where employees can make meaningful contributions while growing their careers.

Located in coastal North Carolina, UNCW combines the energy of a thriving academic community with the natural beauty of nearby beaches and outdoor spaces. Here, professional opportunity is balanced with an exceptional quality of life-creating a workplace where you can thrive both personally and professionally.

As a member of the Seahawk community, you'll benefit from a culture that values well-being, lifelong learning, and connection. UNCW offers a competitive and flexible benefits package designed to support your health, financial well-being, and professional growth. From comprehensive health coverage and retirement options to generous paid leave, tuition opportunities within the UNC System, learning and development opportunities, and wellness programs, UNCW is committed to helping you thrive both at work and in your personal life.

Recruitment Range

$45,395 - $50,438

Recruitment Range Details

The salary range advertised is the designated recruitment range for this classification. Final salary offers will be determined by the candidate's education, relevant experience, internal equity alignment, and departmental budgetary parameters.

Vacancy Number

S02912

Position Title

University Program Associate

Working Title

MarineQuest Registration, Marketing & Communications Associate

Competency Level

Journey

Home Department

MarineQuest - 31405

Primary Purpose of Organizational Unit

MarineQuest is the social marine science outreach program for UNCW and the Center for Marine Science, providing young people with opportunities to explore, discover, and value our marine habitats. MarineQuest operates as a small receipt-supported business to provide outreach programming to K-12 students in the community, state, and across the nation year-round, including Summer Academic Enrichment Programs, School Programs, and Weekend outreach activities.

College

Watson College of Ed - 314 College

University Information

The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive MBA program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering.

The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

Location of Workplace

Main UNCW Campus

Brief Summary of Work for this Position

The MarineQuest Registration, Marketing, & Communications Associate oversees participant registration, marketing strategy, and program assessment tools for MarineQuest, and supports MarineQuest as a team member with a unique skill set. The primary role of this position is to serve as the technical administrator for the online registration system, manage daily customer operations, and execute multi-channel marketing campaigns. Year-round responsibilities include managing website content and SEO, developing targeted promotional strategies informed by market research, collaborating with university partners like the Watson College of Education, and administering survey tools to support continuous program improvement as relates to registration.

As a year-round member of the MarineQuest team, this position is expected to:

• Practice open communication with the MarineQuest team.
• Serve as a positive role model for staff and students, displaying maturity, responsibility, exibility, and sound judgment.
• Be knowledgeable in the MarineQuest program mission, program organization, and Minors' policy.
• Maintain alignment with university branding standards and institutional priorities across all promotional materials.
• Safeguard participant data and ensure secure, accurate processing of registration and survey information.
• Collaborate cross-functionally with MarineQuest team and campus units.
• Provide a professional, responsive, and positive experience for program participants and families.

Minimum Education and Experience Requirements

Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Preferred education, professional skills and experience

• Website development (using Cascade, Wordpress or Wix programs) and management (search engine optimization and site mapping)
• Proficiency with Adobe Professional software and Microsoft Office (particularly excel database)
• Proficiency with graphics manipulation software
• Ability to take quality digital photos
• Some html coding experience for creating email blasts using MailChimp or similar program
• Familiarity with survey creations through Qualtrics, Google docs or similar tools

Required Certifications or licensure

Valid NC driver's license

FTE

1.0 FTE (40 hours per week)

Months Per Year

12 Months

Work Days

Monday - Friday, Occasional weekend and nights

Work Hours

8:00am - 5:00pm, flexibility required

Type of Position

Time-limited

Anticipated Ending Date if Time-Limited

09/30/2029

Position Number

7812

Job Posting Date

09/04/2026

Posting Close Date

09/30/2026

Number of Openings

Single Incumbent

Special Notes to Applicants

This position is time-limited with the possibility of continuation pending availability of funds and department need.

PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date.

This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

EEO Statement

UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.