Marine Underwriting Associate - Hybrid & Growth

The Hanover Insurance Group; Dublin (OH); Hybrid; USD 52,000 - 71,000; Full time

Benefits offered by this job

401K with company match

Tuition reimbursement

PTO

Company paid holidays

Flexible work arrangements

Job summary

The Hanover Insurance Group is seeking an Underwriting Associate to support Marine underwriting tasks in a hybrid role across Howell, MI, Bloomington, MN, Itasca, IL, or Dublin/Cincinnati, OH. You will assist with new business, renewals, and policy servicing in partnership with Underwriters, while maintaining service quality and timely responses.

Ideal candidates have an Associate’s Degree or equivalent and 1–2 years of Commercial Lines experience, with strong analytical and organizational

Qualifications

• Associate’s Degree or equivalent.
• 1-2 years of Commercial Lines/Specialty insurance experience.
• Fundamental underwriting, practices, procedures, workflows, systems & tools.
• Robust functional knowledge of product offerings and solid business acumen.
• Strong analytical skills.
• Strong organizational and time management skills.
• Strong attention to detail - comprehensive understanding of systems and workflows.
• Ability to work cross-functionally.

Responsibilities

• Supports the Underwriter in new business and renewal activities.
• Account preparation: collection/analysis of data, ensuring complete file documentation, instruction, solicitation, etc.
• Helps to support the quoting and issuance cycle.
• Updates work management system statuses throughout the cycle of the policy and monitors work in queue.
• Documents all new and renewal accounts including the completion of underwriting tools and information from outside resources in accordance to Best Practice guidelines.
• Completes loss control ordering form at issuance and monitors Task Assistant and monthly report to advise underwriter of report availability.
• Handles legal notice requests that must be sent at the direction of the Underwriter.
• May partner with Premium Audit and Agency accounting as needed for audit transactions and overdue premium reconciliation.
• Consistently executes to all UA steps during new business and renewal issuance and subsequent transaction to achieve quality and service standards.
• Facilitates transfer of accounts to Process Support for issuance, provides detailed processing instructions and updates appropriate statuses.
• Uses appropriate communication channels to refer or follow-up with the underwriter to ensure outstanding items are handled timely.
• Serves as primary service contact to ensure superior customer experience; presents solutions for rush new business, renewal and endorsement requests.
• Responds to account inquiries such as accounting status and billing issues
• Manages account information ensures accuracy of input into all appropriate systems
• Demonstrates working knowledge of underwriting systems, workflows, procedures and compliance rules
• Can assist with cross-training support of UA teammates
• Understands strategy, territory appetite and key agent partners in order to achieve growth and profitability goal
• Cultivates strong business relationships (internal and external) by proactively communicating and conveying ownership and commitment

Skills

Analytical skills

Organizational skills

Time management

Attention to detail

Cross-functional collaboration

Education

Associate’s Degree or equivalent

Job description

The Hanover Insurance Group is seeking an Underwriting Associate to support Marine underwriting tasks in a hybrid role across Howell, MI, Bloomington, MN, Itasca, IL, or Dublin/Cincinnati, OH. You will assist with new business, renewals, and policy servicing in partnership with Underwriters, while maintaining service quality and timely responses.

Ideal candidates have an Associate’s Degree or equivalent and 1–2 years of Commercial Lines experience, with strong analytical and organizational