Marine Service Coordinator: Documentation & Field Ops

Ilmor Engineering, Inc.; New Hudson (MI); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical Benefits

Dental Benefits

Vision Benefits

401(K)

Paid Time Off

Company-paid holidays

Job summary

Ilmor Engineering, Inc. is seeking a Marine Technical Service Coordinator to enhance our Customer Experience Team in New Hudson, MI. This role connects service teams, dealers, and partners, ensuring clear communication and documentation management.

The ideal candidate is detail-oriented and proactive, bringing over two years of experience in technical administration. Responsibilities also include coordinating parts logistics and supporting field activities, contributing to our commitment to exceptional service.

Qualifications

• 2+ years of experience in a technical administrative or operations support role.
• Familiarity with technical environments (marine, automotive, or powertrain industries preferred).
• Strong written and verbal communication skills.

Responsibilities

• Serve as the primary coordinator for technical inquiries through email and phone.
• Maintain communication logs and ensure documentation in CRM systems.
• Coordinate parts logistics and scheduling for onsite dealer support visits.

Skills

Strong organizational skills

Documentation management

Cross-functional communication

Proficiency with Microsoft Office

Ability to manage multiple priorities

Education

High School Diploma or equivalent

Associate's or Bachelor's degree preferred

Job description

Ilmor Engineering, Inc. is seeking a Marine Technical Service Coordinator to enhance our Customer Experience Team in New Hudson, MI. This role connects service teams, dealers, and partners, ensuring clear communication and documentation management.

The ideal candidate is detail-oriented and proactive, bringing over two years of experience in technical administration. Responsibilities also include coordinating parts logistics and supporting field activities, contributing to our commitment to exceptional service.