Marine Geoscience Project Manager

APTIM; United States; Remote; USD 60,000 - 75,000; Full time

Job summary

A leading healthcare services company seeks a Customer Service professional with at least 3 years of experience. This role involves managing client queries and collaborating on service improvements in a remote setting. We offer a competitive salary, flexible work arrangement, and a comprehensive benefits package, promoting career growth and a supportive work environment.

Benefits

Comprehensive benefits package including health, dental, and vision insurance

Flexibility to work remotely

Opportunity for career advancement

Qualifications

• Minimum of 3 years of experience in customer service or related field.
• Proficiency in using CRM software is required.
• Strong knowledge of healthcare industry practices and regulations.

Responsibilities

• Manage and respond to client inquiries via phone and email.
• Collaborate with cross-functional teams for service delivery.
• Maintain accurate records of client interactions.

Skills

Communication

Customer Service

Healthcare Industry Knowledge

Team Collaboration

Education

Customer Service Certification

Tools

CRM Software

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $75,000
- Opportunity for career advancement and growth within the organization
- Flexibility to work remotely from anywhere within the continental U.S.
- Supportive and collaborative work environment
- Comprehensive benefits package including health, dental, and vision insurance

What to Expect (Job Responsibilities):
- Manage and respond to client inquiries and concerns via phone and email
- Collaborate with cross-functional teams to ensure high-quality service delivery
- Maintain accurate records of client interactions and transactions
- Assist in the development and implementation of service improvement initiatives
- Provide training and support to new team members as needed

What is Required (Qualifications):
- Minimum of 3 years of experience in customer service or a related field
- Strong knowledge of healthcare industry practices and regulations
- Exceptional verbal and written communication skills
- Proficiency in using customer relationship management (CRM) software
- Ability to work independently and as part of a team

How to Stand Out (Preferred Qualifications):
- Previous experience in a healthcare setting
- Familiarity with electronic health record (EHR) systems
- Bilingual abilities to assist a diverse client base
- Certification in customer service or healthcare-related training programs

#HealthcareServices #CustomerSupport #CareerGrowth #RemoteWork #CompetitiveSalary

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