Marine Dealer Support Specialist

Northern Lights Inc.; Seattle (WA); On-site; USD 41,328 - 61,992; Full time

Job summary

Northern Lights Inc. is seeking a Full Time Admin Support in Seattle, WA, to provide essential support to a network of marine dealers. In this role, you will act as the primary contact for dealers, assisting with inquiries and providing operational support for marine generator products.

Ideal candidates will possess customer service experience, preferably in a B2B environment, and have a high school diploma or equivalent, with a preference for further education. This position offers a dynamic work environment where you can make a significant impact on dealer satisfaction.

Qualifications

• 2+ years of customer service experience, preferably in B2B.
• Experience in marine industry, power generation, or boating is highly desirable.
• Strong understanding of customer/dealer relationship management.

Responsibilities

• Act as the main liaison between the company and marine dealers.
• Provide technical and operational support for marine generator products.
• Monitor dealer performance metrics and assist with improvement.

Skills

Customer service experience

Technical support skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Associate's or bachelor's degree in business

Tools

Microsoft Office Suite

CRM systems (e.g., Salesforce)

Job description

Northern Lights Inc. is seeking a Full Time Admin Support in Seattle, WA, to provide essential support to a network of marine dealers. In this role, you will act as the primary contact for dealers, assisting with inquiries and providing operational support for marine generator products.

Ideal candidates will possess customer service experience, preferably in a B2B environment, and have a high school diploma or equivalent, with a preference for further education. This position offers a dynamic work environment where you can make a significant impact on dealer satisfaction.