Marina Manager - Lead Operations & Customer Experience

Brunswick Corporation; Clemson (SC); Presencial; USD 50.000 - 63.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k (up to 4% match)

Wellbeing program

Product purchase discounts

Descripción de la vacante

Brunswick Corporation's Clemson Marina is seeking a hands-on Marina Manager to oversee daily operations, including boat storage, launching, fueling, rentals, dock activities, and Ship's Store management, while maintaining safety and guest satisfaction.

The role requires leadership to coach dock staff, hire/train personnel, manage schedules, resolve customer concerns, and collaborate with sales/service teams in a fast-paced waterfront environment.

Formación

• High school diploma or equivalent required.
• Proven leadership and team coaching abilities.
• Strong customer service and interpersonal skills.
• Basic mechanical aptitude and tool use.
• Commitment to safety and attention to detail.
• Excellent communication and teamwork.
• Basic computer skills for launch scheduling and inventory.
• Valid driver's license and clean MVR; background check eligibility.
• Availability Thursday through Monday.

Responsabilidades

• Oversee day-to-day marina operations including fueling, rentals, dock maintenance, and safety.
• Direct and develop dock staff, enforce safety, professionalism, and customer service.
• Hire, onboard, and train dock personnel on procedures and equipment.
• Handle customer inquiries, resolve issues, and maintain relationships.
• Operate marina equipment safely to launch/retrieve boats and manage movements.
• Inspect docks, facilities, and gear to ensure safety and cleanliness.
• Use Lightspeed and SpeedyDock for schedules and records.
• Complete end-of-day reporting and coordinate with leadership.
• Ensure compliance with policies and regulatory requirements.
• Collaborate with sales, service, and events for business objectives.
• Support promotional events and boat shows as needed.

Conocimientos

Leadership

Customer service

Mechanical aptitude

Attention to detail

Communication

Computer skills

Driver's license

Availability Thu-Mon

Educación

High school diploma or equivalent

Associate/Bachelor degree preferred

Herramientas

Lightspeed marina system

SpeedyDock

Descripción del empleo

Brunswick Corporation's Clemson Marina is seeking a hands-on Marina Manager to oversee daily operations, including boat storage, launching, fueling, rentals, dock activities, and Ship's Store management, while maintaining safety and guest satisfaction.

The role requires leadership to coach dock staff, hire/train personnel, manage schedules, resolve customer concerns, and collaborate with sales/service teams in a fast-paced waterfront environment.