Marina Guest Services Associate

Pyramid Global Hospitality; Captiva (FL); On-site; USD 22,000 - 31,000; Full time

Job summary

Pyramid Global Hospitality’s South Seas Marina on Captiva Island, Florida, invites energetic individuals to join as Dock Attendants. You will be the first point of contact for marina guests, assist with vessel docking, fueling operations, and ensure a safe, welcoming environment along the waterfront.

This role emphasizes guest service, safety, and teamwork across resort departments. Candidates should be able to work outdoors in varying conditions, lift up to 50 pounds, and hold or obtain

Qualifications

• High school diploma or equivalent preferred.
• Must have valid driver's license and background check.
• CPR/First Aid certification preferred or ability to obtain on hire.
• Previous marina, boating, hospitality, or customer service experience preferred.
• Basic boating knowledge strongly preferred.

Responsibilities

• Welcome guests, marina members, transient boaters, and charter guests with a friendly and professional demeanor.
• Assist with docking, securing vessels, and departure procedures.
• Provide information regarding marina services, resort amenities, and local attractions.
• Maintain safety and cleanliness of docks and marina facilities.
• Monitor slips for safety and report maintenance issues.
• Assist with fueling vessels following safety procedures.
• Support marina events and resort programming as needed.

Skills

Communication skills

Interpersonal skills

Customer service

Flexible schedules

Safety awareness

Education

High school diploma or equivalent

Job description

Pyramid Global Hospitality’s South Seas Marina on Captiva Island, Florida, invites energetic individuals to join as Dock Attendants. You will be the first point of contact for marina guests, assist with vessel docking, fueling operations, and ensure a safe, welcoming environment along the waterfront.

This role emphasizes guest service, safety, and teamwork across resort departments. Candidates should be able to work outdoors in varying conditions, lift up to 50 pounds, and hold or obtain