Marina Guest Experience Specialist

Suntex Marinas; Silver Point (TN); On-site; USD 26,000 - 38,000; Full time

Job summary

Suntex Marinas in Silver Point, TN seeks a Guest Services Attendant to greet guests, deliver top-tier service, and ensure a safe, welcoming marina/restaurant environment under pressure in busy conditions.

You will interact with guests, answer inquiries, and maintain professional relations with vendors and staff; the role requires excellent communication, a positive attitude, and the ability to work flexible hours including weekends and holidays.

Qualifications

• Excellent customer service skills.
• Must have a positive attitude.
• Must have highly effective communication skills and time management skills.
• Strong ability to develop partnerships with internal clients/others

Responsibilities

• To greet and create an environment where the guests will be welcomed in an appropriate manner
• Provides the highest level of customer and guest services, expedites any and all requests from clients, guests and members.
• To answer all the telephone calls and convey the messages correctly and promptly to the appropriate persons
• Maintain a professional relationship with all agencies, contractors, vendors, and customers

Skills

Customer service

Communication skills

Time management

Ability to work under pressure

Job description

Suntex Marinas in Silver Point, TN seeks a Guest Services Attendant to greet guests, deliver top-tier service, and ensure a safe, welcoming marina/restaurant environment under pressure in busy conditions.

You will interact with guests, answer inquiries, and maintain professional relations with vendors and staff; the role requires excellent communication, a positive attitude, and the ability to work flexible hours including weekends and holidays.